Resource Library

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

Business is changing rapidly and Information Technology is at the centre of the trends: mobile, social, cloud and big data,. Forward thinking IT functions must develop and manage the skills of their most critical asset-- their employees. Effective professional development can guard against the pace of change, leading IT units to re-define job roles to include both technical and non-technical competencies and to establish business processes to help their staff develop and maintain these skills. This session will present the components of a holistic process to support learning and development in any IT organization.

vSphere 5.5 is now available with myriad small improvements such as a faster Web Client, LACP, Autoscale and higher configuration maximums. In addition, there are changes coming such as VSAN, which may be ground-breaking in regard to VM storage of the future. Since the release of vSphere 5.5, they have not yet announced a change to the blueprint for the test. That being the case, I will say, for now, that the VCP-510 test should remain unchanged as well. My goal here is not to reeducate you on everything that you need to know for the test; instead, it is to point out the few changes that might apply in your company or organization.

VMware vCloud Director fashions the provisioning of the software-defined datacenter layer to allow for a full virtual datacenter deployment within a short period of time. A vCloud consists of many layers and can quickly become a complex architecture. Before any deployment, requirements should be defined so that the vCloud can be designed to offer those services needed. It is imperative to understand the many components of vCloud, how each vCloud construct fits, which allocation models are available, and what network options can be chosen.

With the growth of bring your own device (BYOD) and mobility, users are increasingly asking for computing anywhere from any device at any time. Users now expect productivity on the go with a desktop that can be freely accessed and secure. We're no longer a society that sits at a desk to be productive. The VMware Horizon Suite allows the datacenter administrators to satisfy the accelerated mobility needs of the workforce while still maintaining an IT solution that is easily managed and secure.

SOA is all about architecture-after all, it's right there in the acronym-yet most organizations think it is about turning existing software components into web services. When you adopt SOA, remember that it is all about design and governing that design. It's about how you design your service interfaces, your services, your data model, and your business processes. It's about how you keep track of your services, how you control the design, definition, deployment, and distribution of your services and their artifacts, how you define a service contract and service level agreement for your service consumers, how to secure your services, and how to react when things go wrong with them.

Resource Pools are often misunderstood, disliked, and untrusted by vSphere Administrators. However, resource pools can be very useful tools for administrators who want to configure resource management without having to individually configure each VM. This leads to the administrator’s desire to explore the proper usage of resource pools.

This white paper has three main goals. The first is to generate a better understanding of the cloud in both the business and IT communities. The second is to describe the major components of vCloud and the virtual datacenters they provide. The third is help businesses visualize and understand how vClouds could be beneficial in addressing their specific IT needs.

This vSphere Essentials white paper will give you a basic understanding of some of the concerns or planning points to consider as you get ready to deploy vSphere in your organization. This is a glimpse into some of the essential things to consider for implementing vSphere. This will focus on some of the basics that vSphere administrators run into when installing the latest features and not realizing they still have some older versions implemented.

Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex and challenging. Join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. Building a strong foundation, leveraging online resources, and focusing on the basics with professional training can help neophytes across the Hadoop finish line.