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IBM WebSphere Business Modeler (WBM) can be used in conjunction with an adoption of ITIL best practices. It is a full-featured process modeling and simulation tool that fits well with other IBM products that are used to define various service management processes and activities. In this white paper learn more about how WBM provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles and resources.
With ever increasing demands for storage, system administrators often find themselves needing to add new storage to servers. This video provides step-by-step examples of how to partition, format, and mount new storage space using Linux.
The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.
ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4.
The Bash shell is a powerful tool for managing Linux servers. This video offers a number of tips and tricks for using Bash to help make working on the Linux command-line easier and faster. It explores time saving tools like tab completion, command history, and brace expasion as well as how to combine commands together to create powerful new tools using piping.
Learn about all of your options before choosing the path that works for our organization. Here we look at three of the common metrics questions and how ITIL® offers a balanced view for solving them.
For those that want to take their first steps towards Ansible adoption, Red Hat Training has developed several courses to teach you better ways to automate administrative tasks and use Red Hat Ansible Engine effectively, as well as how to leverage advanced features of Ansible to perform more complex tasks. This webinar will highlight the benefits to using Ansible to automate tasks across a variety of Red Hat Enterprise Linux, Windows, cloud, and networking devices. View the slide deck>>
Businesses today are more dependent on technology than ever. And, more than ever, they're looking to IT for ways to improve employee productivity, customer service and innovation. The challenge is that in order to achieve results with technology, IT and the business have to work collaboratively. IT needs to be able to develop the right relationships and communicate with different stakeholders from a business perspective - not a technical one. As a result, the transformation of the IT department has become a top-level priority for many leading organizations. At the same time, business leaders need to strengthen their business technology IQ and play a more significant role in the governance of IT.
Watch John Walter, Solution Architect for Red Hat's Training and Certification team as he discusses the emergence of radically simple Ansible automation and answers your questions.
Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.