Resource Library

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

Projects are often complex, made up of a large number of moving pieces. This brings numerous challenges. By using the three key steps mentioned in this white paper, your projects will run more smoothly from start to finish.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

General character attributes every IT pro should have and on the things that every IT pro should know or do.

This paper provides an overview of how to judge the rigor of one's decision making. It describes how anyone can make better (higher quality) decisions, in any situation.