59 Results Found
Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.
Projects are often complex, made up of a large number of moving pieces. This brings numerous challenges. By using the three key steps mentioned in this white paper, your projects will run more smoothly from start to finish.
These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.
General character attributes every IT pro should have and on the things that every IT pro should know or do.
Explore how IT decision-makers’ training views have changed since we first released our annual IT Skills and Salary Report 12 years ago. Once viewed as an expense, IT leadership now sees professional development as an investment. Even with shrinking budgets and a recent rise in skills gaps, the value of training is currently at an all-time high.
A strong event management process that is able to detect changes of state throughout an organization’s IT environment is a key aspect of a complete suite of service management processes. Event management ultimately helps an organization maintain control through an understanding of the state of things, and how the state of those things changes in an IT environment.
This paper provides an overview of how to judge the rigor of one's decision making. It describes how anyone can make better (higher quality) decisions, in any situation.
No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...
Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”