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Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).
Business complexity, technology innovation and a new understanding of how we learn at work are causing the learning profession to re-think how they develop and sustain human performance and behaviour change. As a result new methods and approaches are emerging that promise to change the landscape of learning and development meeting in the coming years. This session will provide an opportunity to learn about the following trends and their application.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.
A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.
Self-awareness is a very powerful tool for leaders in every type of business or organization. The more leaders can maximize their self awareness the greater the impact on business performance, employee engagement and leadership and development initiatives. Self-awareness is the central component of personal development and emotional intelligence. For most leaders today it is still underdeveloped and frequently underemployed. Better understanding of this important leadership trait is critical for leadership and organizational success.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome, including: Negotiation Communications, Constructive Questioning, Communication Obstacles (and overcoming those obstacles), Challenging Negotiation Situations and "Traps," and, finally, completing Successful Negotiations, a.k.a. "Getting to Yes"