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The Importance of a UPS

Article | Jan. 25, 2010

In light of the recent tragic events in Haiti, it might be a good time to review some of the requirements for a well designed Uninterruptible Power Source (UPS) to be included in all of our critical network installations. As a CCNA, we are called upon to help maintai...

The History Behind EIGRP

Article | Feb. 16, 2011

Interior Gateway Routing Protocol (IGRP) was a Cisco-proprietary Distance-Vector (D-V) classful routing protocol - basically an improved version of RIPv1. Like other D-V protocols, each IGRP router periodically flooded its routing table, but it differed from RIP in two ways. First, RIP’s advertisement interval was thirty seconds but IGRP’s was ninety seconds, which allowed IGRP to scale to larger networks than RIP. Second, RIP used a simple hop count metric, but IGRP’s more sophisticated metric was based on minimum path bandwidth and total path delay, with options to include link reliability and interface loading.

The Benefits of Cisco ACI in the Data Center

Article | June 19, 2017

In 2013, Cisco released their Software Defined Networking (SDN) solution for the data center known as Cisco Application Centric Infrastructure (ACI). For many years, the networking industry has been asking for an approach to configuring networking devices more efficiently than having to individually configure each and every router and switch.

The Work Breakdown Structure for Project Management

Video | June 12, 2014

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

The Ultimate Guide to ITIL4 Education

Webinar – Recorded | Feb. 03, 2020

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

The Project Manager as Business Analyst

Webinar – Recorded | June 26, 2014

The project manager (PM) and business analyst (BA) have to be key allies in the management of any project. That can be difficult when project work is duplicated because of the overlapping tasks defined by the International Institute of Business Analysis (IIBA®) and the Project Management Institute (PMI®). Still, as long as roles are clearly defined and understood, the two can cooperate and collaborate, instead of competing. In this hour-long webinar, Global Knowledge instructor and PMP-certified project management expert Daniel Stober will explain how to delineate the roles.

The Packet Delivery Process: Remotely Connected Hosts

White Paper | Sep. 09, 2014

Moving data from one networked device to another requires several different functions. Each function has its own protocol or protocols that define how it is accomplished. Also, the process of delivering data from one device to another can vary. The main factor in data delivery is determining whether the two devices are directly connected or remotely connected.

The Packet Delivery Process: Locally Connected Hosts

White Paper | Sep. 09, 2014

Moving data from one networked device to another requires several different functions. Each function has its own protocol or protocols that define how it is accomplished. Also, the process of delivering data from one device to another can vary. The main factor in data delivery is determining whether the two devices are directly connected or remotely connected.

The Internet of Things: A Primer for the Curious

White Paper | April 08, 2015

Like it or not, Internet of Things (IoT) is upon us. There are a number of factors that will impact its adoption rate, and the inevitable privacy (or lack of) discussions will likely happen sooner than later. This is going to change the world as we know it, in many cases for the better. But we will need to keep an eye on the extent to which it invades our personal lives if it is going to be the positive force it has the potential to be.

The Impact of IIBA's New BABOK® Guide and PMI's New Business Analysis for Practitioners Guide

Webinar – Recorded | June 25, 2015

The past months have seen the release of both the International Institute of Business Analysis (IIBA)'s long-awaited A Guide to the Business Analysis Body of Knowledge (BABOK® Guide) v3 and the Project Management Institute® (PMI®)'s Business Analysis for Practitioners. While both represent interesting developments in the field of business analysis, they also provide lots of information to process. There's no need to go it alone! Join Global Knowledge instructors Cheryl Lee and Adam McClellan for this complimentary, hour- long webinar to learn about the differences between the two guides, how both guides compare to the previous version of the BABOK ® Guide, and where all this might be going.