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What’s an RFC and what can they do for me?

Article | Sep. 16, 2009

No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...

What’s the Difference between Video Conferencing and Telepresence?

Article | March 18, 2014

With the advent of video use in our everyday communications, a number of questions commonly surface. One of them is the question of terminology. What's the difference between video conferencing and telepresence? What is meant by immersive technologies? Frankly, there is no one single right answer.

What Traffic Goes Into Each QoS Class?

Article | Jan. 25, 2013

This is another topic of heated debate, and it changes from network to network, but I found a simple approach that works in most cases. Since I have four queues and four classes of traffic, I need to categorize my important traffic into four classes. Strictly for explanation purposes I took some liberty in defining four categories of traffic that are very effective in both large and small networks. These classes are: Real Time Protocol (RTP), Network Management (NetMgt), Business Critical, and the Default.

When a Friend "Sends" You Junk Email

Article | Dec. 09, 2014

One of the main weapons of organized crime on the Internet is the use of junk email, also called spam. Hackers use spam for a number of purposes such as selling counterfeit products (medicines, particularly) to steal your personal or financial information, or to infect your computer with spyware and malware. This malicious software can then hijack your computer and your Internet connection to help propagate itself.

When is a TCP SYN not a SYN?

Article | Oct. 07, 2013

Answer? When it is flagged as a retransmission in Wireshark!

Where Did That 169.254.x.x IP Address Come From?

Article | March 22, 2010

In my last post, we learned that the Dynamic Host Configuration Protocol (DHCP) is a computer networking protocol used by hosts, identified as DHCP clients, to retrieve IP address assignments and other configuration information. DHCP uses a client-server architectur...

WHICH AWS CERTIFICATION SHOULD I CHOOSE?

Article | Jan. 18, 2024

Discover the top-paying and most popular AWS certifications from the IT Skills and Salary Report. Learn how to get certified and unlock IT career opportunities.

Which Is Easier to Configure: Cisco IOS or Juniper Junos?

Article | March 17, 2014

The short answer (and a common one in our industry): it depends. When comparing Cisco IOS with Juniper Junos, the decision to choose one over the other is difficult and often boils down to cost. Of course, there are other factors to consider.

Which ITIL Processes Relate to a Data Center Operations Group?

Article | Sep. 19, 2012

I recently responded to a message on LinkedIn from a regular reader of this blog. He asked several questions which I will answer over the course of several posts. As part of his first question, he described a strategy report that his group is producing. The audience for this strategy report considers ITIL important to the future of their business, and so he must describe which ITIL processes his data center operations group works most closely with.

Who Are Systems Administrators? A Job Outlook and Salary Profile

Article | July 28, 2021

Systems Administrators, or SysAdmins for short, are most often frontline IT staff who are problem-solvers, (metaphorical) fire extinguish-ers, and, simply, doers.