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What’s the Difference between Video Conferencing and Telepresence?

Article | March 18, 2014

With the advent of video use in our everyday communications, a number of questions commonly surface. One of them is the question of terminology. What's the difference between video conferencing and telepresence? What is meant by immersive technologies? Frankly, there is no one single right answer.

Where to Go Once Your Servers Are Virtualized

White Paper | March 20, 2014

The technologies examined reduce operational expenses (OpEx), not capital expenses (CapEx) that has traditionally been the focus of virtualization. Many companies implemented virtualization with the goal of saving money in the form of fewer servers to buy with a side benefit of reducing the footprint of the servers and lowering the required power and cooling. Most of the savings were in capital, but do not expect the same with many of the technologies listed here, because some may even require some additional capital expenditures, at least for software, in order to save on the day-to-day operations of IT. The bigger cost in running an IT department is in the OpEx category anyway, so savings there are recurring.

Learn OpenStack from the Experts at Red Hat

Webinar – Recorded | March 26, 2014

In this seminar, discover how OpenStack can simplify your cloud infrastructure management. Experts from Red Hat, the leading contributor to the OpenStack project, will fill you in on how organizations have solved problems and increased business value with open-source cloud technology. They will also give you a peek into the future of Red Hat OpenStack and reveal how Red Hat training and certification can ensure the success of your cloud deployment.

VSAN: Reimagining Storage in vSphere

White Paper | March 26, 2014

In 2013, VMware announced VMware Virtual SAN (VSAN), which is VMware's native version of Software Defined Storage (SDS). It is simple, easy to setup and managed by user-defined policies. This paper explains VSAN, its basic requirements and how it works.

What DMVPN Is and Why We Should Care

Article | April 03, 2014

According to Cisco marketing, Dynamic Multipoint VPN (DMVPN) “will lower capital and operation expenses, simplifies branch communications, reduces deployment complexity, and improves business resiliency.” Okay. But what is it, really, and why should we care?

The Role of Cisco Unified Communications Manager in Video Conferencing

Article | April 10, 2014

If you’re in IT, you’ve likely heard the saying, “In technology, the only thing constant is change itself,” and boy is that right! For technical companies, if you are not moving forward, then you’re falling behind. There is no such thing as standing still! A perfect example of this mindset is in Cisco’s evolution of video conferencing and telepresence.

How Can We Use AutoQoS to Protect Voice and Video Traffic?

Article | May 13, 2014

Many companies are already using VoIP while incorporating video capabilities into their portfolio of services. One question that I am often asked is, “How can we ensure that the voice and video quality is good and consistent when using VoIP?”

Tips on Preparing for and Passing the VCP5-DCV Exam

White Paper | May 22, 2014

This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification and tips for passing the exam.

Critical Concepts of the 200-120 CCNA Routing and Switching Exam

White Paper | May 29, 2014

In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing to pass the latest version of the CCNA Routing and Switching exam.

Using the Cisco Real-Time Monitoring Tool for CUCM Performance Monitoring

Article | July 10, 2014

RTMT provides a set of canned views of both system resources and application counters that provide you with a snapshot of your environment right out of the box. Read on to learn how you can make RTMT even more helpful by customizing it to show you different views of your resources and CUCM environment.

The Basics of Configuring and Using Cisco Access Control Lists

White Paper | July 15, 2014

Cisco Access Control Lists (ACLs) are used in nearly all product lines for several purposes, including filtering packets (data traffic) as it crosses from an inbound port to an outbound port on a router or switch, defining classes of traffic, and restricting access to devices or services. Knowing how to design, configure, and troubleshoot ACLs is required for all network engineers working within a Cisco network.

Why Spanning Tree Should Be Dead But Isn’t

Article | July 16, 2014

Spanning Tree Protocol (STP) is dead, or at least it should be. It’s too slow to converge when there’s a change, and it causes issues with performance because there is only one forwarding path. It was developed in 1985 by Radia Perlman at Digital Equipment Corporation to allow for redundant paths within a Layer 2 topology, which was great in 1985. In fact, it was huge! So much so, that it was later standardized by the IEEE as 802.1D, and we’ve been living with it ever since.

Managing Storage with the Linux Logical Volume Manager (LVM)

Video | July 31, 2014

The Logical Volume Manager (LVM) is a powerful tool for managing storage on Linux servers. This video provides an overview of how LVM works and explores several ways that LVM makes storage management easier and more flexible. Examples include how to expand storage capacity on the fly using LVM and resize2fs, and how to migrate data from local storage to a storage area network (SAN) without downtime using pvmove.

The Basics of Configuring and Using Cisco Network Address Translation

White Paper | July 31, 2014

While the Internet uses IP addresses assigned by an Internet authority such as the American Registry for Internet Numbers (ARIN), there are too few of these numbers to uniquely identify the millions of computers and computing devices in the world. Therefore, most enterprises use private addresses which allow them to identify the aforementioned computers. Of course, these IP numbers cannot be allowed on the Internet because all private networks use the same ones so there would be vast overlapping of addresses, and the addresses are not compliant anyway. Therefore, it is necessary to change the identity of a private host to a legal public host. This process is called Network Address Translation (NAT) and may be implemented on Cisco firewall products and Cisco routers. The firewall device(s) at the Internet demarcation point is by far the more popular way to implement NAT, but routers are used in small offices or small-to-medium-sized networks in which a separate firewalling solution is not possible or affordable. The focus of this paper is on the router-based NAT solution.

Binary and IP Address Basics of Subnetting

White Paper | Aug. 07, 2014

The process of learning how to subnet IP addresses begins with understanding binary numbers and decimal conversions along with the basic structure of IPv4 addresses. This paper focuses on the mathematics of binary numbering and IP address structure.

VMware Horizon 6 Overview

White Paper | Aug. 11, 2014

VMware Horizon 6 was announced in April and began shipping in June 2014, bringing a more unified suite delivering more integration with infrastructure and cloud products and more simplicity for all devices. Along with the numerous updates across the Horizon suite, VMware has transitioned to a more traditional product licensing hierarchy. This paper explores the new licensing model and provides an overview of the new features associated with VMware Horizon 6.

Comparing SDN, NFV and Cloud Computing

Article | Aug. 14, 2014

While most organizations have not yet fully (or in many cases even partially) adopted cloud computing, the trend is growing in all but the smallest businesses.

Horizon View 6 Blast Performance Features

White Paper | Aug. 21, 2014

With VMware's recent release of the Horizon Suite (specifically View 6), VMware has taken the performance and usability features and put them all under the Blast moniker. This category of features is grouped from a marketing perspective but will retain their technical terms in the documentation, similar to how the term vSphere encompasses both ESXi and vCenter. Learn about the various features of the components that comprise the Blast family, including a brief discussion of what they are, improvements in version 6, and any notes or requirements for implementation.

The Packet Delivery Process: Locally Connected Hosts

White Paper | Sep. 09, 2014

Moving data from one networked device to another requires several different functions. Each function has its own protocol or protocols that define how it is accomplished. Also, the process of delivering data from one device to another can vary. The main factor in data delivery is determining whether the two devices are directly connected or remotely connected.

The Packet Delivery Process: Remotely Connected Hosts

White Paper | Sep. 09, 2014

Moving data from one networked device to another requires several different functions. Each function has its own protocol or protocols that define how it is accomplished. Also, the process of delivering data from one device to another can vary. The main factor in data delivery is determining whether the two devices are directly connected or remotely connected.

Enabling Call Screening Based on Caller ID in CUCM

Article | Sep. 23, 2014

Occasionally I am asked to configure the ability to block calls based on Caller ID. Prior to Cisco Unified Communications Manager (CUCM) v8, the only way to block these calls was to configure voice translation rules and profiles on the gateway receiving the calls. This has changed in CUCM v8 with the introduction of an additional parameter in translation patterns: Route Next Hop By Calling Party Number.

How To Use Enterprise License Manager with Cisco Unified Communications Manager

Article | Sep. 29, 2014

License provisioning has always been a bit of a challenge in the CUCM environment. Prior to CUCM v9.0, licensing was managed on a per-cluster basis with each cluster requiring its own license files that were tied to the media access control (MAC) address of the cluster’s publisher. This approach to license management was limiting in the fact that one cluster might have unused licenses while another cluster may be at its limit and sharing between clusters was not possible.

How To Use BGP Prefix-Independent Convergence

Article | Sep. 30, 2014

Border Gateway Protocol (BGP) is a fascinating protocol because there are a lot of things that can be done with BGP. However, there has always been an issue with BGP, which is convergence (the time the network or protocol takes to accept change). BGP was designed for scale, not speed, so it’s something that we’ve had to tolerate from its inception.

Benefits of Using “+” Dialing in the CUCM Dial Plan

Article | Oct. 03, 2014

For smaller companies, configuring a dial plan to account for variations in dialed numbers is often not a problem. However, companies that are larger and more global in nature encounter a number of issues when designing their dial plan approach.

Understanding Calling Search Space Usage at the Phone and Line Level

Article | Oct. 14, 2014

Where should you apply the CSS, and why are there two places to apply it? One approach is to pick one of the parameters and apply the permissions there. Quite often, an administrator will pick the phone-level CSS and configure it there so that it applies to all calls made from all lines. The goal is to specify what partitions are allowed to be called. 

BGP Cross-Address Family Support: What Are the Gotchas and How Do I Fix Them?

Article | Oct. 30, 2014

As I’ve stated before, I like Border Gateway Protocol (BGP). I think it’s an interesting protocol, and yes — it’s complicated, but I guess that part of why I like it. There are a lot of knobs to tweak in BGP, maybe too many, but that’s another post. Anyway, we are now running BGP version 4 and it has had extensions written that support more than just IPv4 unicast routing. We now have IPv4 multicast, IPv6 unicast and multicast, VPNv4, VPNv6, and a few others.

Virtual Machine Migration Methods in vSphere

White Paper | Nov. 11, 2014

One of the advantages of vSphere is that you can move a virtual machine from one location to another, across servers, storage locations-even data centers. Physical servers don't have that ability and that can have many implications for disaster recovery, availability, and so forth. This white paper explains why migrations are useful, the methods that vSphere makes available for you to manually move a virtual machine (VM), and how vSphere can automate the process for you in various scenarios.

Implementing Virtual Routing and Forwarding (VRF) on Cisco Nexus Data Center Switches

White Paper | Nov. 18, 2014

Cisco provides a wide array of connectivity and isolation tools within the datacenter. This white paper addresses Virtual Routing and Forwarding (VRF), which is a Layer 3 isolation mechanism for routing protocols.

What’s the Difference Between High Availability and Fault Tolerance in VMware vSphere?

Article | Dec. 30, 2014

What’s the difference between high availability and fault tolerance in VMware vSphere? This article elaborates on first configuring high availability and then layer on the fault tolerance capability. Learn more.

Policy-Based Routing: What Is It and How Is It Used?

Article | Jan. 08, 2015

What is PBR? Policy-Based Routin (PBR) is the process of using a route map to match on something more than the destination and then defining the path out of the router based on those conditions. PBR could match on destination only, but typically we would match on more. PBR is considered to be an exception to the RIB and is looked at before examining the RIB.

OSPFv3 Address Families: How They’re Used and Why

Article | Jan. 15, 2015

Now that we are moving towards IPv6, the logical move would be to also run OSPF for that protocol suite, which makes sense and reduces the learning curve for implementation and support. But, that would mean that you have to run two OSPF processes — one for IPv4 unicast and one for IPv6 unicast. That means two sets of policies have to be applied, including security for OSPF itself. Running OSPFv3 for both IPv4 and IPv6 reduces the number routing protocols and the configuration that goes with that. It makes it easier to implement policy in a consistent way for both protocol suites.

Bash Shell Tips and Tricks

Video | Jan. 29, 2015

The Bash shell is a powerful tool for managing Linux servers. This video offers a number of tips and tricks for using Bash to help make working on the Linux command-line easier and faster. It explores time saving tools like tab completion, command history, and brace expasion as well as how to combine commands together to create powerful new tools using piping.

Five Reasons VMware vSphere 6.0 is a Game Changer

White Paper | Feb. 05, 2015

Discover the ways in which VMware's new vSphere 6.0 is more powerful, more manageable, more secure, and more flexible than any previous release of vSphere.

VMware vSphere Distributed Switches

White Paper | March 23, 2015

There are two types of virtual switches available using vSphere, the vSphere Standard Switch and the vSphere Distributed Switch. The vSphere Standard Switch (vSwitch or vSS) resides in and is manually configured and administered on each ESXi host. The vSphere Distributed Switch (dvSwitch or vDS) provides similar functionality but is centralized to vCenter Server and is more featured. This white paper will cover the vDS architecture as well as an overview of many of the different features that are exclusive to the vSphere Distributed Switch.

Five Reasons Why You Should Pair VSAN and View

White Paper | April 01, 2015

Virtual storage area network (VSAN) and VMware View can offer cost savings and performance benefits compared to traditional SAN implementations for virtual desktop infrastructure (VDI). If you are starting a new desktop virtualization project, it would be wise for you to take the time to explore your options and compare VSAN to other options.

Multicast Configuration Comparison of Cisco IOS and Nexus OS

White Paper | April 07, 2015

While there are differences between the IP Multicast configuration in the IOS and the Nexus OS, the Protocol Independent Multicast (PIM) protocol remains fundamentally the same. If you feel comfortable configuring Multicast in the IOS, you should be able to acclimate fairly easily to the changes in the Nexus OS.

Multicast Implementation with Virtual Port Channels and FabricPath

White Paper | April 07, 2015

Multicast Sparse Mode and its derivatives are supported in the Nexus OS. This white paper explains how it has been implemented in the Nexus platform to provide optimum performance in both virtual PortChannel and FabricPath environments.

The Internet of Things: A Primer for the Curious

White Paper | April 08, 2015

Like it or not, Internet of Things (IoT) is upon us. There are a number of factors that will impact its adoption rate, and the inevitable privacy (or lack of) discussions will likely happen sooner than later. This is going to change the world as we know it, in many cases for the better. But we will need to keep an eye on the extent to which it invades our personal lives if it is going to be the positive force it has the potential to be.

Configuring Multicast with MPLS and GETVPN

White Paper | April 09, 2015

This paper covers the configuration of IP Multicast with Multiprotocol Label Switching (MPLS) including the basics of Multicast with the Group Encrypted Transport VPN (GETVPN).

Creating and Configuring New File Systems

Video | April 09, 2015

With ever increasing demands for storage, system administrators often find themselves needing to add new storage to servers. This video provides step-by-step examples of how to partition, format, and mount new storage space using Linux.