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IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

Why It’s Critical to Apply the Risk Management Framework to Your IT Modernization Plan

Webinar – Recorded | Sep. 27, 2018

Watch this recorded webinar to understand the basics of the Risk Management Framework (prescribed by NIST Standards) and how to begin to apply it.  

How to Build a Winning Cybersecurity Team

White Paper | June 21, 2018

Based on the insight and relationships developed over many years, Global Knowledge has developed a best practices model of a superior cybersecurity organization—bringing our research and experience to bear and validating against hundreds of organizations, from the largest to the smallest. In studying world-class cybersecurity organizations, Global Knowledge discovered several critical characteristics that successful cybersecurity organizations all seem to share. So how does an organization like yours build a winning cybersecurity team? Let’s find out.

6 Things IT Professionals Can Learn from the Film “Groundhog Day”

Article | Feb. 01, 2018

Aside from plenty of laughs, the 1993 film “Groundhog Day” actually delivers powerful messages about change, love and the too-often-overlooked importance of being courteous to others. Phil is unable to break the time loop until he totally changes who he is. Unless you’re as selfish and heartless as Phil, you probably don’t require this type of transformation to break the repetition. But everyone could stand to make a few smaller changes to get the most out of life and your profession.

New Topics on the New Security+ SY0-501 Exam

White Paper | Jan. 25, 2018

It has been over three years since the last revision of the CompTIA Security+ exam back on May 1, 2014. In fall of 2017, the latest version, SY0-501, was released. This revamped exam retains the same six domains as established in SY0-401, which emphasizes security in three main areas: application, data, and host.

Guide to ITIL® Certifications and Tips for Exam Success

White Paper | Jan. 03, 2018

This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.

Are Your IT Skills Going Extinct?

Article | June 15, 2017

If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.

You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

Global Knowledge Guide to Python

Special Report | Aug. 08, 2016

Whether you’re a beginner or intermediate Python developer, you’ll want to keep this guide close to your keyboard and Python editors. In it, you’ll find sample use cases for many of the most common language constructs and tasks that you’ll likely need to perform, such as reading a file or working with a database.

Overcoming Barriers to Creating a Knowledge Management Culture

White Paper | March 29, 2016

Discover the most common barriers you will face when implementing knowledge management and how to overcome them, so that your organization changes, over time, into a culture where knowledge sharing and reuse becomes second nature and part of the normal course of activity.