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5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

5 Reasons Why Certifications Are Helping Your Career (and Your Company’s Bottom Line)

Article | Oct. 05, 2017

The debate on the value of certification is over. Certifications matter—now more than ever.

Top 5 Reasons to Talk with Your Account Manager

Article | Oct. 05, 2017

Global Knowledge is your partner when deciding which learning solution is the best fit for you and your organization, supporting your team throughout the process. Talk with us now to learn what you should consider when evaluating solutions.

5 Numbers to Know in the 2020 IT Skills and Salary Report

Article | Dec. 30, 2020

Here are five date points from the 2020 IT Skills and Salary Report that illustrate important trends in professional development, skills gaps, hiring and top-paying certifications.

5 Highest-Paying ISACA Certifications

Article | July 09, 2019

ISACA certifications are some of the most popular and highest-paying in the Global Knowledge 2019 IT Skills and Salary Report. Eleven percent of IT professionals in the United States and Canada are ISACA-certified, and their salaries are 12% above the North American average.

4 Tips and Tricks for Microsoft Windows Group Policy

Article | Feb. 07, 2013

There exists a need to properly read, deploy, and examine the results of Group Policy. By its architecture, Group Policy Deployment to the Clients or Servers can be erratic and latent, or even non-existent throughout your Enterprise Organization, frustrating Administrators who are rolling out the Group Policy to Client or Server computers. To help mitigate this behavior, I compiled these insights into a two part series from real-world examples, experiences, and fixes that have worked for me. I know that these Tips and Tricks will work for you, too.

4 Tips to Strengthen Your Troubleshooting Skills

Article | March 05, 2021

Follow these four troubleshooting tips to help you work through a challenging repair and reach a solution without much wasted time and resources.

4 Tips to Get the Most Out of the Ultimate IT Skills Collection

Article | April 29, 2018

Here are four tips to make sure you’re taking full advantage of your investment in the Ultimate IT Skills Collection.

4 Mistakes Cloud Engineers Can't Afford to Make in their Jobs

Article | Jan. 18, 2021

Systems engineers are the men and women responsible for keeping your applications running and databases responsive, and while the cloud has removed much of their responsibilities regarding hardware, their jobs are by no means easy. Lack of attention to details is always a factor in most mistakes, but these issues stem from misperception and a lack of understanding regarding the cloud itself.

4 Mistakes Cloud Architects Can’t Afford to Make in Their Jobs

Article | Dec. 15, 2020

These mistakes can be resume-updating events if you are not careful. Take the time to learn the skills of a cloud architect and both your career and your employer will benefit.

3 Steps for Implementing Business Analysis

Article | Sep. 17, 2020

Implementing business analysis (BA) in organizations needs to be done in a well-planned process. The three steps are contingent on the BA maturity of the organization, its vision for how BA will be used and the degree of executive sponsorship.

3 Project Manager Skills to Improve Project Team Success

Article | April 04, 2017

The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.

3 Ways to Elevate Your Team’s ITIL® 4 Foundation Knowledge

Article | Feb. 02, 2024

ITIL 4 Foundation training gives IT teams a solid foundation in ITSM best practices. Learn 3 ways to transform this knowledge into organizational success.

3 Tips for Keeping Up with Changing Certifications

Article | Aug. 06, 2018

Discover three tips for managing IT certification and recertification requirements.

3 Reasons to Go Beyond the ITIL 4 Foundation Certification

Article | March 01, 2023

Earning your ITIL 4 Foundation certification carries a lot of value. Armed with an understanding of the ITIL framework, you can better align IT with business objectives.

2020 15 Top-Paying Certifications

Article | Aug. 16, 2021

Look back at the some of the highest paying IT certifications of 2020.

15 Top-Paying IT Certifications for 2019

Article | Feb. 07, 2020

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, the highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

2019 IT Salaries by State

Article | July 19, 2019

If you’re worn out by daily road rage—how many middle fingers can you see in one day—or irked at the prospect of being taxed to death, maybe it’s time for a change. Future job opportunity, salary, cost of living and quality of life are a balancing act. We can’t tell you what to do, but we can let you know where IT professionals are making the highest average salaries in the U.S.

Top-Paying IT Certifications for 2018

Article | Jan. 15, 2018

Topping this year’s list is ISACA with four IT certifications, followed by AWS, Cisco and Citrix. Our 2018 IT Skills & Salary Report also shows trending areas in cybersecurity, cloud computing, and business—demonstrating what skills you need to become a more valuable and higher-paid IT professional.

2017 Top-Paying Certifications

Article | Dec. 01, 2017

Data from Global Knowledge’s 2017 IT Skills & Salary Survey revealed which certifications can help you advance your IT career and earn a better paycheck. From AWS to Microsoft and Citrix, these up-and-coming certifications are in security, cloud computing, networking, and more.

2016 Microsoft Skills: New Ways to Get Them

Webinar – Recorded | March 23, 2016

Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing today’s IT pros is how to stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.

18 IT and Business Certifications Worth Having

Article | Jan. 11, 2021

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

15 Ways to Manage IT Security on a Budget

Article | April 02, 2021

There are several techniques, methods, and tools that can help you reduce your security budget while maintaining or increasing your actual defenses. No security defense is perfect, and you often get what you pay for.

15 Top-Paying Certifications for 2016

Article | June 02, 2016

What were the top paying IT and project management certifications for 2016? his article will help you answer both questions by providing a review of the 15 top-paying certifications.

15 Top-Paying Certifications for 2016

Special Report | Jan. 01, 2016

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

15 Most Popular IT and Business Certifications for 2014

Special Report | Jan. 01, 2014

In this report, I've reviewed the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.

13 Skills Every IT Pro Should Know

Article | Nov. 12, 2010

No matter which IT field you're working in, there are several skills that are useful for every IT professional to know. Here, seven experienced IT professionals working in the networking, programming, project management, and security fields, share what they believe a...

12 Steps to Bring Your Own Device (BYOD) Success

White Paper | April 16, 2012

IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from both the inside and the outside. Supporting BYOD also offers more monitoring and tracking of activities that provide a more detailed view of network traffic flow. Alternatively, it will be a challenge for some IT departments to give up control over which devices may access their enterprise network. Another challenge will be to have the users doing configurations for network access, which adds human error to a crucial part of the process. The opportunities and challenges BYOD represents are real. Enterprises must make their network infrastructure BYOD ready to meet the onslaught.

12 Steps to Bring Your Own Device (BYOD) Success

Article | July 14, 2017

The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.

12 Advantages of Agile Software Development

White Paper | Dec. 21, 2010

Organizations can find significant value in adopting Agile methodologies and techniques. Agile practices can help ensure meet customer expectations, deliver products on time, and create a motivated environment that is able to quickly adapt to change. This white paper explores 12 benefits of Agile development and management, explaining why you should consider incorporating Agile methodologies into your current standards and processes.

10 SQL Terms You Should Know

Article | Sep. 24, 2012

Some of you might just be starting out as a database administrator and need to know what a basic Transact-SQL query is for Microsoft SQL Server 2012, others might already be creating database objects. Either way, we put together a list of a few terms regarding Microsoft SQL Server that any database administrator should know.

10 New Features for Citrix XenApp 6.5

Article | April 09, 2012

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

10 Weak Points of Administrative Security

Article | Dec. 18, 2020

Organizations rely on administrators to do a lot. If you’re admin reading this, you know this far too well.

10 Ways to Test Your Network’s Defenses

Article | Dec. 04, 2020

Hackers are looking for your company’s network. Unless you are offline and have no internet connectivity, the company network is discoverable.

10 Ways to Strengthen Your Privacy Online

Article | Nov. 16, 2021

The Internet is not automatically a secure or safe place to be. We need to re-evaluate what it means to be secure in our online activities. 

10 Ways to Future-Proof Yourself

Article | June 01, 2017

Having a breadth and depth of skills -- especially on new and emerging technologies -- can only weigh in your favor.

10 Ways the Cloud is Changing the World

Article | July 13, 2017

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.

10 Ways Malicious Code Reaches Your Private Network

White Paper | July 13, 2010

Private networks are under constant threat of attack, even when steps have been taken to "secure" them. The large volume of malicious codes, and their ability to evolve and adapt, requires security professionals and common computer/internet users alike to be mindful of their actions and constantly play defense. This white paper focuses on 10 common ways that malicious code can penetrate a network. Knowledge of these methods and the ability to recognize them are the first steps in preventing them from succeeding in harming your network.

10 Ways Everyone Should Approach Cybersecurity in 2015

White Paper | Feb. 13, 2015

Many security breaches over the last year have taught us new lessons (or clarified ones we should have already learned). This paper reviews these key issues and focuses attention on 10 responses that we all need to adopt in our approach to security in 2015.

10 Ways Everyone Should Approach Cybersecurity

Article | July 20, 2021

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.