Resource Library

These mistakes can be resume-updating events if you are not careful. Take the time to learn the skills of a cloud architect and both your career and your employer will benefit.

Implementing business analysis (BA) in organizations needs to be done in a well-planned process. The three steps are contingent on the BA maturity of the organization, its vision for how BA will be used and the degree of executive sponsorship.

The question of how a project manager working in a functional or matrix organizational structure gets team members to perform is asked in almost every project management class I have taught.

ITIL 4 Foundation training gives IT teams a solid foundation in ITSM best practices. Learn 3 ways to transform this knowledge into organizational success.

Discover three tips for managing IT certification and recertification requirements.

Earning your ITIL 4 Foundation certification carries a lot of value. Armed with an understanding of the ITIL framework, you can better align IT with business objectives.

Look back at the some of the highest paying IT certifications of 2020.

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, the highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

If you’re worn out by daily road rage—how many middle fingers can you see in one day—or irked at the prospect of being taxed to death, maybe it’s time for a change. Future job opportunity, salary, cost of living and quality of life are a balancing act. We can’t tell you what to do, but we can let you know where IT professionals are making the highest average salaries in the U.S.

Topping this year’s list is ISACA with four IT certifications, followed by AWS, Cisco and Citrix. Our 2018 IT Skills & Salary Report also shows trending areas in cybersecurity, cloud computing, and business—demonstrating what skills you need to become a more valuable and higher-paid IT professional.

Data from Global Knowledge’s 2017 IT Skills & Salary Survey revealed which certifications can help you advance your IT career and earn a better paycheck. From AWS to Microsoft and Citrix, these up-and-coming certifications are in security, cloud computing, networking, and more.

Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing today’s IT pros is how to stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

There are several techniques, methods, and tools that can help you reduce your security budget while maintaining or increasing your actual defenses. No security defense is perfect, and you often get what you pay for.

What were the top paying IT and project management certifications for 2016? his article will help you answer both questions by providing a review of the 15 top-paying certifications.

Which mainstay certifications should be in your list of credentials? What's the next up-and-coming certification? This article will help you answer both questions by providing a review of the 15 top-paying certifications.

In this report, I've reviewed the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.

No matter which IT field you're working in, there are several skills that are useful for every IT professional to know. Here, seven experienced IT professionals working in the networking, programming, project management, and security fields, share what they believe a...

IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from both the inside and the outside. Supporting BYOD also offers more monitoring and tracking of activities that provide a more detailed view of network traffic flow. Alternatively, it will be a challenge for some IT departments to give up control over which devices may access their enterprise network. Another challenge will be to have the users doing configurations for network access, which adds human error to a crucial part of the process. The opportunities and challenges BYOD represents are real. Enterprises must make their network infrastructure BYOD ready to meet the onslaught.

The opportunities and challenges bring your own device (BYOD) represents are real; enterprises must make their network infrastructure BYOD-ready to meet the onslaught.

Organizations can find significant value in adopting Agile methodologies and techniques. Agile practices can help ensure meet customer expectations, deliver products on time, and create a motivated environment that is able to quickly adapt to change. This white paper explores 12 benefits of Agile development and management, explaining why you should consider incorporating Agile methodologies into your current standards and processes.

Some of you might just be starting out as a database administrator and need to know what a basic Transact-SQL query is for Microsoft SQL Server 2012, others might already be creating database objects. Either way, we put together a list of a few terms regarding Microsoft SQL Server that any database administrator should know.

XenApp 6.5 brings a host of features and benefits that most companies will need as the technology continues to evolve and user requirements continue to expand.

Organizations rely on administrators to do a lot. If you’re admin reading this, you know this far too well.

Hackers are looking for your company’s network. Unless you are offline and have no internet connectivity, the company network is discoverable.

The Internet is not automatically a secure or safe place to be. We need to re-evaluate what it means to be secure in our online activities. 

Having a breadth and depth of skills -- especially on new and emerging technologies -- can only weigh in your favor.

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.

Private networks are under constant threat of attack, even when steps have been taken to "secure" them. The large volume of malicious codes, and their ability to evolve and adapt, requires security professionals and common computer/internet users alike to be mindful of their actions and constantly play defense. This white paper focuses on 10 common ways that malicious code can penetrate a network. Knowledge of these methods and the ability to recognize them are the first steps in preventing them from succeeding in harming your network.

Many security breaches over the last year have taught us new lessons (or clarified ones we should have already learned). This paper reviews these key issues and focuses attention on 10 responses that we all need to adopt in our approach to security in 2015.

This paper reviews many key issues and focuses attention on 10 responses that we all need to adopt in our approach to security.

The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

As the skills gap continues to impact businesses in critical areas like cloud, data science and cybersecurity, organizations seek out those professionals with reputable credentials that validate their experience and capability. In turn, these certified professionals tend to enjoy more leverage in the marketplace because they’ve earned certifications recognized as trustworthy affirmations of their skills.

Security is complicated, which has led to the many misconceptions and misunderstandings about security. By paying attention to these 10 concerns that security experts want you to know, you can gain knowledge and understanding about security and be securer both at work and in your personal life.

It is everyone’s job, not solely cybersecurity professionals, to consider how their work affects security.

Finding the right job may not always be that easy. For IT and cybersecurity professionals who are searching for a new job, or would just like to hang onto their current one, there are steps you can take to improve your job position. Whether you’re looking to get better at your job or advance up the ranks of your organization, these tips are aimed at you!

Passwords aren't as secure as you think, but there are ways to improve their effectiveness against hackers' attempts to gain access.

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." In this white paper, you will learn some of the risks and benefits of cloud computing to be sure it is the right solution for you.

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." During this webinar, we will help you understand some of the risks and benefits of cloud computing so you can decide if it is the right solution for you.

Cybersecurity has become a key area of job growth in the last few years. Now more than ever, individuals with computer security skills are needed to fill jobs currently sitting vacant. All the while, new job positions come into existence every month with few qualified applicants.