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Triple Constraints Model

Article | June 01, 2009

The triple constraints model has been one of the main staples for teaching project management for as long as I can remember. The model is generally represented by a triangle with Scope on the horizontal leg, Time on the left leg, Cost or Resources on the right leg an...

Topics Covered in IT Project Management

Video | June 19, 2014

Kirsten Lora, Global Knowledge Senior Product Director, discusses the benefits of our IT Project Management course.

15 Top-Paying IT Certifications for 2020

Article | Feb. 09, 2020

Based on survey responses from the Global Knowledge 2020 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing and cybersecurity. In fact, cloud and IT security make up the four top-paying credentials on this list.

Top 5 Must-Have Skills for IT Departments

Article | Sep. 01, 2018

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Top 10 Traits of Successful IT Pros

Article | Oct. 11, 2017

General character attributes every IT pro should have and on the things that every IT pro should know or do.

Top 10 Recession-Proof IT Jobs

Article | June 05, 2020

These technology job roles are proven to be essential during a crisis as enterprises scramble to change strategies and meet goals. The skills demonstrated by IT professionals in these 10 positions can make the difference between business success and failure, especially during a recession.

Top 10 Business Analysis Terms

Article | June 15, 2017

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

Three Steps to Ensure the Success of Your IT Projects

White Paper | Dec. 17, 2015

Projects are often complex, made up of a large number of moving pieces and bring numerous challenges. But, by using the three key steps mentioned in this white paper during your project planning and execution phases, your ability to achieve success is greatly enhanced. The steps enable you to identify stakeholders, manage requirements and set a course for achievable expectations.

This is Why You Should Cross-Certify

Article | Dec. 15, 2017

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

The Difference Between a Project and a Service

Article | April 11, 2012

During a recent ITIL foundation class, a student asked an interesting question. She wanted to know: “What is the difference between a project and a service?” To be honest, I haven’t spent much time thinking about this distinction. However, I think that those of us who practice ITIL consulting and training should have good answers to questions such as this. Here’s how I answered this question.