Resource Library

Kirsten Lora, Global Knowledge Senior Product Director, explains why business analysts are essential to organizations and how our Business Analysis Essentials and Business Process Analysis courses can help them in these roles

Global Knowledge instructor Mark Baugher discusses how to use System Center 2012 Configuration Manager to report on installed software on computers.

If you're running SharePoint 2010, learn how SharePoint 2013 is different and what you'll need to learn to deploy it effectively.

If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.

A brief introduction to the basics of penetration testing.

Global Knowledge Product Manager Tori Easterly discusses the benefits of our Understanding Networking Fundamentals course.

John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.

Kirsten Lora, Global Knowledge Senior Product Director, discusses the benefits of our IT Project Management course.

Part of IBM's new training approach includes a carefully selected group of four Global Training Providers. Tom Rosamilia explains the detailed process and criteria IBM used to select the four Global Training Providers, including worldwide reach and innovation in delivery methods. These IBM Global Training Providers are experts in skills education and will help IBM meet our goal of providing clients the right skill set to quickly and efficiently leverage the full power of IBM solutions.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.