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How to Show Your IT Skills and Certifications on LinkedIn (with Video Guides)

Article | March 25, 2021

Learn how to boost your visibility on LinkedIn by listing your skills and certifications and leveraging the courses you’ve taken for professional development. This is especially important to catch the eyes of recruiters and when applying for jobs.

How Data is Delivered

Article | March 18, 2021

Every second of every day, data is being sent and received. Billions of data packets are processed by your company’s network every day. In fact, you received dozens of packets just to read this article, but the vast majority of us have no idea how this works. People have no clue as to what goes on behind the scenes to ensure data actually gets to the right device.

How To Protect Data in Flight

Article | April 28, 2015

Accessing cloud-based resources, whether they be IaaS/PaaS/SaaS-based, is very convenient. With a browser and Internet connection, you are up and running. No driving to your work office, no need to log into the corporate network. Just open up your web browser and go. This convenience, however, comes with a security risk. All of your business work is conducted over an insecure communication network. Unlike your office network, where the network link between you and the data center is under corporate control and is physically secure, the cloud access link is over the Internet.

Is Degree Deflation IT’s Solution for Hiring Challenges and Reducing Costs?

Article | Jan. 03, 2020

IT organizations could benefit from degree deflation. By deemphasizing college degrees during the hiring process, an open pipeline to more candidates could emerge, leading to diminished skills gaps and potentially lower payroll.

IT Horror Stories

Article | Oct. 08, 2018

We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.

Managing Storage with the Linux Logical Volume Manager (LVM)

Video | July 31, 2014

The Logical Volume Manager (LVM) is a powerful tool for managing storage on Linux servers. This video provides an overview of how LVM works and explores several ways that LVM makes storage management easier and more flexible. Examples include how to expand storage capacity on the fly using LVM and resize2fs, and how to migrate data from local storage to a storage area network (SAN) without downtime using pvmove.

Preparing for the PMP® Exam Part 1

Video | Jan. 01, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Preparing for the PMP® Exam Part 2

Video | Feb. 03, 2014

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Problem Management and Knowledge Management

Article | April 28, 2014

Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.

Resilient Leadership: Leading People to Thrive in Change

Webinar – Recorded | Sep. 15, 2016

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process