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IT Roles Facing Extinction

Article | July 14, 2017

In the future, IT leaders will face a host of multi-dimensional challenges as global business increases in technological complexity; some of the challenges include harnessing mobilization and use of social media for business, developing employee- and customer-facing business applications.

10 Ways Everyone Should Approach Cybersecurity

Article | June 02, 2017

Here are 10 key lessons we need to learn (or learn again) from compromises. Cybersecurity.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

How to Execute the Perfect Business Analysis Interview

White Paper | Feb. 13, 2017

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

Successful Business Analysis Interviews Hinge on Prep Work

White Paper | Feb. 06, 2017

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

The Power of Linking Business Analysis and TOGAF® to Achieve IT Results

White Paper | Jan. 03, 2017

Linking business analysis skills with the methods of The Open Group’s Architecture Framework, TOGAF®, facilitates stronger IT results that drive business value.

Complex Decisions Made Simple With Structure and Tools

White Paper | Dec. 20, 2016

Structuring techniques are the foundation of decision making. They are to decision making what blueprints are to construction. There are a number of techniques that will quickly and easily improve the analysis of virtually any problem. This paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.  

A Guide to Making High-Quality Decisions

White Paper | Oct. 21, 2016

When a decision matters, there are certain steps you will want to follow. In this white paper, we provide guidelines for approaching decisions. The steps in this white paper are a series of interconnected techniques used in problem analysis and decision making.

The Role of Critical Thinking in Problem Analysis

White Paper | May 31, 2016

Critical thinking allows us to take control of our thinking rather than letting it become hijacked by convenience, mindset, assumptions and bias. This white paper will walk you through understanding the implications of inputs (data) and influences (bias) to the reasoning process. You will learn how to develop a questioning outlook and quality standards that will lead you to make more effective decisions.

Delivering Results through High-Impact Leadership

Webinar – Recorded | May 17, 2016

Leadership is evolving beyond traditional leadership skills, and it has never been so important. In an era of constant change, digital disruption, increased employee expectations and rising business complexity, today’s leaders require more than the fundamentals.  In years past, leadership development focused on helping leaders set performance expectations, communicate effectively, provide feedback, coach and motivate their employees. While these skills remain important, they are no longer sufficient to meet the business requirements of the 21st century. Leaders now require skills and competencies to ensure that they also build highly productive teams, accelerate organizational results and transform customer experiences in a fast-paced, highly competitive and global working environment. In this hour-long webinar, leadership consultant Kim Caughlin will reveal and discuss the new high-demand skills and competencies required to lead effectively in the 21st century.