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10 Ways the Cloud is Changing the World

Article | July 13, 2017

Let's look at 10 ways the cloud will change (and to a large degree already has changed) the world.

Virtualization Terms You Should Know

Article | June 23, 2017

This article defines many of the most commonly used terms in the virtualization vocabulary.

In the Trenches: Eight Tips-n-Tricks For Microsoft Windows Group Policy

Article | April 08, 2017

This article will serve as an important reference in optimizing and stabilizing your Group Policy Deployment.

You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

Business Process Modeling: From Macro to Micro

Webinar – Recorded | Nov. 12, 2015

Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.

Binary and IP Address Basics of Subnetting

White Paper | Aug. 07, 2014

The process of learning how to subnet IP addresses begins with understanding binary numbers and decimal conversions along with the basic structure of IPv4 addresses. This paper focuses on the mathematics of binary numbering and IP address structure.