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The Ultimate Guide to ITIL4 Education

Webinar – Recorded | Feb. 03, 2020

In 2020 we will see the complete ITIL4 education portfolio released and in all likelihood the start of the retirement of the ITIL v3 qualifications. Our ITIL guru, Barry Corless lead author for ITIL4 incident and problem management practices, will talk about the course content, the practical skills you’ll learn, and who will benefit from attending each courses. If you plan to continue your ITIL education then you cannot afford to miss this webinar.

Unravelling The Mysteries Of Microsoft Office 365

Webinar – Recorded | Nov. 12, 2019

Whether you are a seasoned computer user or new to the MS Office environment, we are sure you have some questions regarding Office 365. This webinar will help demystify the differences between Office 365 in the Cloud and on your PC. Find out when to use one over the other. Have you wondered when should you use OneDrive over SharePoint. Can you just use PowerBi Desktop or should you subscribe to the PowerBI Service? What is Delve? Is Flow a useful tool and how could you use it?

18 IT and Business Certifications Worth Having

Article | Sep. 10, 2019

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

What Is Project Scope Management? An Overview

Article | June 21, 2019

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.

Microsoft and Global Knowledge Help Organizations Maximize Technology Adoption by Attacking Skills Gaps Head On

Article | June 14, 2019

In 2019, Microsoft has thoughtfully adapted their curriculum to boost Azure skills adoption. And to further speed up Azure consumption, Global Knowledge has stepped in to support Microsoft’s evolution and their new strategy. We’re fighting change with change. And here’s how we did it.

Manage Time and Priorities Using Microsoft Outlook

Webinar – Recorded | June 05, 2019

Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.

Level Up with the PMP Certification

Webinar – Recorded | May 02, 2019

After several decades on the market, the Project Management Professional® certification continues to be one of the most in-demand certifications worldwide. Learn how you can increase your salary, project success, and organizational value with this recorded webinar.

What Can You Do with Microsoft Power BI?

Webinar – Recorded | April 25, 2019

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

Creating Reports with Excel's Power Pivot

Webinar – Recorded | Feb. 28, 2019

This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.

ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.