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What is Cloud Computing with Amazon Web Services?

Video | Sep. 01, 2015

Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.

What is Project Quality Management?

Article | Oct. 07, 2020

Project quality management is the process of determining the quality standards that are applicable to a project and devising a way to satisfy them. Learn more here.

What is the Difference Between Ethernet II and IEEE 802.3?

Article | Jan. 12, 2022

To understand the difference between Ethernet II and 802.3, you first must know how Ethernet works. While Ethernet cables transmit data, their role is relatively simple compared to that of the Ethernet card — also referred to as an adapter. It’s within the function of this card that you find the differences between Ethernet II and 802.3.

What to Consider When Implementing Platform as a Service (PaaS)

White Paper | Oct. 09, 2015

There are many questions you should ask before selecting your PaaS provider. Learn what you need to know in order to compare and contrast PaaS with the other offerings like IaaS and SaaS, and what they require in terms of setup and configuration. As with any decision involving IT infrastructure there are many variables that should be considered to ensure you find a solution that will fit your current and future needs, budget and support requirements.

What to Consider When Implementing Software as a Service (SaaS)

White Paper | Jan. 07, 2016

There are many considerations in deciding on whether to provide Software as a Service (SaaS) to others or whether to become a consumer. This white paper will explore what questions and factors you should keep in mind as you seek to implement SaaS. Considerations include deciding how your application will be accessed, implementing disaster recovery, scheduling platform maintenance and upgrades, handling service outages and creating a security plan. This knowledge can be useful whether you are provider of SaaS applications or are planning to be a consumer using software for activities like accounting or project management.

What You Need to Know Before Implementing Infrastructure as a Service (IaaS)

White Paper | Oct. 05, 2015

The advantage—and disadvantage—of IaaS cloud computing is complete control. The user is responsible for sizing, installing, and maintaining operating systems and applications, backing up the systems, etc. This enables the user to configure everything in an optimal way for the workloads that need to be accomplished, but it requires time and effort to determine how it should be set up, secured, etc. With the goal of providing a good place for you to start your IaaS implementation and highlighting some areas that you should plan for and design for, Global Knowledge instructor John Hales provides a review of IaaS, as well as insight into what you need to know before implementing IaaS. He also shares a laundry list of things to consider when implementing IaaS, including questions to ask yourself, your company and your potential cloud provider.

What Happens If I Have More Than One Switch With Redundant Links?

Article | Oct. 11, 2012

That depends on their configurations. For example: While it makes very good sense to include redundant physical links in a network, connecting switches in loops, without taking the appropriate measures, will cause havoc on a network. Without the correct measures, a switch floods broadcast frames out all of its ports, causing serious problems for the network devices. The main problem is a broadcast storm where broadcast frames are flooded through every switch until all available bandwidth is used and all network devices have more inbound frames than they can process.

What is a Service Portfolio?

Article | Nov. 14, 2012

ITIL describes a service portfolio as a collection of the overall set of services managed by a service provider. A service portfolio describes a service provider’s boundaries and promises across all of the customers and market spaces it serves. I like to think of a service portfolio as describing the past, present, and future collection of services offered by a service provider. The figure below shows a high-level view of a service portfolio.

What is Project Quality Management?

Article | April 10, 2017

Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.

What is the Cisco UCS Manager?

Article | Feb. 01, 2012

The Cisco UCS is truly a “unified” architecture that integrates three major datacenter technologies into a single, coherent system: Computing Network Storage Instead of being simply the next generation of blade servers, the Cisco UCS is an innova­tive architecture designed from scratch to be highly scalable, efficient, and powerful with one-third less infrastructure than traditional blade servers.