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Making strides as a top contending cloud provider is Google Cloud Platform (GCP). In the growing cloud market, it’s important for organizations to understand the core products and services, how GCP can be utilized and see it in action.
Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.