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Zero Day Exploits

White Paper | Oct. 23, 2012

For several years, most news articles about a computer, network, or Internet-based compromise have mentioned the phrase "zero day exploit" or "zero day attack," but rarely do these articles define what this is. A zero day exploit is any attack that was previously unknown to the target or security experts in general. Many believe that the term refers to attacks that were just released into the wild or developed by hackers in the current calendar day. This is generally not the case. The "zero day" component of the term refers to the lack of prior knowledge about the attack, highlighting the idea that the victim has zero day's notice of an attack. The main feature of a zero day attack is that since it is an unknown attack, there are no specific defenses or filters for it. Thus, a wide number of targets are vulnerable to the exploit.

You’ve Completed ITIL® Foundation: Now How to Implement It

White Paper | Nov. 30, 2016

Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”

You Could Make More Money Just by Moving

Article | July 04, 2018

If you’re worn out by daily road rage—how many middle fingers can you see in one day— or irked at the prospect of being taxed to death, maybe it’s time for a change. Future job opportunity, salary, cost of living and quality of life are a balancing act. We can’t tell you what to do, but we can let you know where IT professionals are making the highest average salaries in the U.S.

Wireless LAN Channels

Video | Oct. 10, 2013

There are several Wireless LAN Standards, including b, g, and n, which exist in the 2.4 GHz band. These standards need around 20 MHz of radio frequency in order to transmit their signals. In this video, Ben Miller discusses how to pick access points and channels for optimal performance.

Windows Server 2012 Features: Remote Access, Core Server, and New Roles

Article | Feb. 25, 2013

New in Windows Server 2012 is the Unified Remote Access (URA) role. In Windows Server 2008 R2, DirectAccess and Routing and Remote Access Service (RRAS) were two separate roles. In fact, they could not be co-located on the same server. In Windows Server 2012, DirectAccess and RRAS can be co-located, allowing for what is now legacy remote access VPN client connectivity (L2TP/IPsec, PPTP, and SSTP). This means that the Unified Remote Access provides DirectAccess, Remote Access VPN, and site-to-site VPN and can now serve as your complete remote access solution.

Windows Server 2008 R2 Training

Video | July 01, 2014

In this video, Practice Leader Craig Brown discusses our exclusive Server 2008 course - Configuring, Managing, and Maintaining Server 2008 R2 (M6419). Specifically, the enhancements we've made to this course through Server 2008 R2 supplemental learning materials and custom hands-on labs that enable the student to utilize critical Server 2008 R2 functions after completing the course.

Windows 7 Troubleshooting Tips

White Paper | Oct. 26, 2010

Your company has finally migrated to Windows 7. Congratulations! And now you have your first support call. This Microsoft white paper will tell you all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you with the knowledge to quickly figure out what's happening "under the hood" on a Windows 7 computer. The selected tools described in this Microsoft white paper are a subset of the tools available on Windows 7. The focus of this white paper is on timely troubleshooting of the operating system and software applications.

Windows 7 Certification and Skills Learning Tracks

Video | Feb. 28, 2013

Chief Technical Architect Craig Brown discusses the Windows 7 certification and skills tracks available to Global Knowledge students.

Why You Should Consider a Career as a Computer Support Specialist

Article | Aug. 06, 2017

If you are considering career options or have been in the workforce a few years and are seeking a career change, you might want to consider training to become a computer support specialist.

Why Upgrade to Windows Server 2016?

Article | Oct. 18, 2016

On September 26, 2016, Microsoft announced the general availability of Windows Server 2016. We already have a taste of what the user interface looks like from Windows 10. In actuality, there are a few other features that Windows 10 picked up first, such as PowerShell 5.0 and the latest version of Hyper-V, that are also part of Windows Server 2016. Many other heavy-hitting server-only features will be here soon.