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Business Analysis in 30 Minutes

Webinar – Recorded | April 28, 2020

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Tech Talk: Ethics and Artificial Intelligence

Webinar – Recorded | April 21, 2020

IT Professionalism Europe (ITPE) and Global Knowledge jointly hosted online public “Tech Talk” on Ethics and Artificial Intelligence. Two leading speakers in the field, Dr. Anna Jobin of the Health Ethics & Policy Lab at ETH Zurich and Dr. Lorien Pratt, Chief Scientist and co-founder of Quantellia in Silicon Valley will be sharing their insights. The discussion includes ethical dimensions to artificial intelligence (AI) and why ethics are fundamental to AI research and implementation. They also explore ethical requirements, standards, and best practices that underpin the future of AI.

Business Analysis in 30 Minutes

Webinar – Recorded | Dec. 03, 2019

A quick 30 minute introduction to Business Analysis for those who are considering the field. This webinar looks at why the BA is essential to the business, what BAs do, and certification paths for Business Analysts. View the slide deck>

Playing the Joint Project Manager-Business Analyst Role

White Paper | May 15, 2018

Being able to play both roles of a project manager (PM) and a business analyst (BA) is a great skillset to have. Learn how to ensure your team gets what it needs in these two key roles so that you all can deliver successfully.

5 Secrets to Being a Success in IT

Article | Oct. 11, 2017

This article addresses non-technical skills you need to do to be a success in IT.

Top 10 Traits of Successful IT Pros

Article | Oct. 11, 2017

General character attributes every IT pro should have and on the things that every IT pro should know or do.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.

Agile and Business Analysts – Is There a Place For Us?

Webinar – Recorded | May 11, 2017

As organizations embark on agile initiatives, business analysts can serve a critical role in ensuring the success of those initiatives. This one-hour webinar will explore why business analysts embody core values and skills to thrive in an agile world. In this one-hour webinar, you will learn: Common myths about agile and business analysis, Agile roles for business analysts, BA skills for succeeding in an agile world, and Maximizing value – at the core of the BA role

How to Execute the Perfect Business Analysis Interview

White Paper | Feb. 13, 2017

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal. An interview has an intended line of questioning; it may also have alternate lines of questioning and unanticipated paths where the interviewee has raised issues or answered questions in a way the business analyst had not considered or planned. In short, an interview is a social process.

Successful Business Analysis Interviews Hinge on Prep Work

White Paper | Feb. 06, 2017

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.