Resource Library

With VMware's recent release of the Horizon Suite (specifically View 6), VMware has taken the performance and usability features and put them all under the Blast moniker. This category of features is grouped from a marketing perspective but will retain their technical terms in the documentation, similar to how the term vSphere encompasses both ESXi and vCenter. Learn about the various features of the components that comprise the Blast family, including a brief discussion of what they are, improvements in version 6, and any notes or requirements for implementation.

VMware Horizon 6 was announced in April and began shipping in June 2014, bringing a more unified suite delivering more integration with infrastructure and cloud products and more simplicity for all devices. Along with the numerous updates across the Horizon suite, VMware has transitioned to a more traditional product licensing hierarchy. This paper explores the new licensing model and provides an overview of the new features associated with VMware Horizon 6.

This power session is an introduction to Managing Stakeholder relations. It offers new ways of managing and dealing with projects, which focus more on communications, understanding stakeholders' needs and managing their expectations, as well as learning about organizational politics and culture, and performing value-add activities. It provides a practical approach to managing issues that matter most for project success - communication, stakeholder expectations, risk, change and quality; so that the scope, schedule and cost end up on target, achieving the desired outcomes for the organization.

The project manager (PM) and business analyst (BA) have to be key allies in the management of any project. That can be difficult when project work is duplicated because of the overlapping tasks defined by the International Institute of Business Analysis (IIBA®) and the Project Management Institute (PMI®). Still, as long as roles are clearly defined and understood, the two can cooperate and collaborate, instead of competing. In this hour-long webinar, Global Knowledge instructor and PMP-certified project management expert Daniel Stober will explain how to delineate the roles.

Samuel Brown, project management instructor and consultant, has taught Global Knowledge courses for more than fifteen years. In this video clip, Samuel discusses Global Knowledge's unique and effective approach to helping students prepare for PMP certification.

Kirsten Lora, Global Knowledge Senior Product Director, discusses the benefits of our IT Project Management course.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

This paper is aimed at IT professionals who are interested in earning a VMware Certified Professional on Data Center Virtualization (VCP5-DCV) certification. It provides the benefits of having the certification, details for earning the certification and tips for passing the exam.

Whether you're a Project Manager or a Business Analyst, you can certainly relate to a situation where you've felt like your cohort on a project was from a completely different planet! This panel discussion webinar between our PM expert, Ori Schibi, and our BA expert, Cheryl Lee, will explore some of the misconceptions that each role has and learn how to play nicely with each other in the project world.

Most organizations quickly realize that knowledge management must be integrated with incident management in order to improve the quality of service and the efficiency of providing assisted service. What is not as quickly recognized is the value of integrating knowledge management with problem management.