Case Studies

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Unify fragmented systems, train employees on technologies such as automated decision-making programs, application development, data management, IT best practices.