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Case Studies

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24 Results Found

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How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

Improved Project Management Supports Manufacturer's Growth

Case Study | July 20, 2015

Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

Global Knowledge Enables an International Consulting and Outsourcing Firm To Achieve Its Cisco Multinational Certification in the European Theatre

Case Study | Jan. 24, 2011

An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

International Software Company Focuses on Improved Project Management

Case Study | Sep. 11, 2015

Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.

ITIL® Certification Helps Company Stay Competitive

Case Study | Dec. 05, 2011

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

New Hire Training Program Delivers Pass Rates and Knowledge Retention

Case Study | March 21, 2012

New hire training program delivers pass rates and knowledge retention for highly technical training in a young and Intelligent workforce. Solution Development.

Onboarding Program Gives Sales New Hires 6-Month Head Start

Case Study | Oct. 19, 2015

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training

Customized, On-Site Training Helps Technicians Learn an Upgraded Platform to Support 10,000 Satellite Offices

Case Study | Feb. 23, 2012

Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.

The Ottawa Hospital Boosts Its Executive Leadership Health with Talent Development

Case Study | Feb. 02, 2010

Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.