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Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
An International Consulting Firm Achieves Its Cisco Multinational Certification in the European Theatre. Staff consultant case study by Global Knowledge training.
Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.
Needed training specific to the responsibilities for foundational project management training and training to help build camaraderie among project managers and engagement managers.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
New hire training program delivers pass rates and knowledge retention for highly technical training in a young and Intelligent workforce. Solution Development.
Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers, business transformation, sales training
Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.
Worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.