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Case Studies

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11 Results Found

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The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

ITIL® Certification Helps Company Stay Competitive

Case Study | Dec. 05, 2011

We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.

How to Manage Public Cloud Security

Decision Brief | April 23, 2013

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

How ITIL® Helps Cloud Computing

Decision Brief | April 23, 2013

Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.

Focused on Their No. 1 Asset, ManTech Accelerates Delivering Best-in-Class Solutions

Case Study | Feb. 05, 2019

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

Flexible, Custom Training Migrates Customer to a Worldwide Solution

Case Study | June 03, 2013

By implementing SharePoint, they sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.

Establishing Common ITIL Language Helps Diversified Global Technology and Financial Services Company Increase Efficiency

Case Study | May 21, 2014

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

Customized Network Security Training Helps Prevent Hacker Attacks

Case Study | Dec. 05, 2011

In this Case Study, learn how customized network security training helps prevent hacker attacks. Learn more about the situations, solution and results.

Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.

Authorized Cisco® Training Develops Skills for University of Ottawa

Case Study | April 29, 2010

Global Knowledge's live labs allowed his team to apply skills they learned in the classroom to hands-on lab settings on the same equipment deployed in their network.