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AMA2569 Leadership Skills and Team Development for IT and Technical Professionals

Each year, hundreds of technical professionals gain the people skills they need to master the art of leadership at this powerful seminar!

GK# 2558

$2195 - $2345 USD

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Course Overview


Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. In this highly interactive seminar, you will learn how to build and lead a team, evaluate your team's performance, and develop an action plan for continued leadership success.

How You Will Benefit

  • Hands-on practice building and leading a team
  • Maintain team performance during times of change
  • Manage and resolve team conflict
  • Develop the skills to manage the day-to-day challenges of team leadership


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What You'll Learn

  • Technical vs. nontechnical professionals: differences that impact the leader's role
  • Various types of teams: functional, cross-functional, self-managed, and self-directed
  • How to vary your leadership style to meet the needs of the team
  • Key steps to building high-performance teams
  • Evaluating individual and team performance
  • Using discipline, coaching, communication, problem-solving, and authority to better manage your people


Viewing outline for:

Classroom Live Outline

1. Forming

  • Unique characteristics of technical professionals
  • How technical professionals are like most other professionals
  • Use your understanding of technical professionals to lead teams
  • Differentiate among doing, managing, and leading
  • Plan your time appropriately
  • Rise to some of the challenges of the new team leader
  • Deploy the appropriate type of team for each specific situation that warrants a team
  • Assign teams appropriate activities
  • Use the team meeting success tool to improve team performance
  • Execute the role of team leader and train team members
  • Establish the basic necessities of team building
  • Use your leadership style effectively
  • Analyze changes in team dynamics
  • Take effective action with changing team dynamics

2. Storming

  • Use conflict constructively
  • Prevent or minimize destructive conflict

3. Norming

  • Manage the team day-to-day applying planning, discipline, problem solving, and delegating responsibility
  • Coach and provide feedback to individuals and the team
  • Lead the team using motivation, communication, and leadership without authority
  • Evaluate individual performance looking forward, not backward
  • Evaluate team performance looking forward, not backward
  • Plan for success strategically and tactically
  • Monitor and measure performance
  • Take responsibility and improve performance
  • Plan and improve your individual leadership skills

4. Performing

  • Move a team toward high performance
  • Articulate what you have learned
  • Decide whether your concerns have been addressed

Who Should Attend


IT and technical professionals, including team leaders, managers, directors, and others, who want to enhance their team-building and leadership skills.

Follow-On Courses

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 3 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 4 day

Request this course in a different delivery format.