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Microsoft Outlook 2010 - Level 1 / Intro

Learn to navigate the Outlook 2010 interface, send and receive e-mail, work with contacts, calendars, task lists, notes, and the journal.

GK# 6669

Course Overview


Microsoft Outlook is integrated information management software. Students will learn to navigate the Outlook 2010 interface, send and receive e-mail, work with contacts, calendars, task lists, notes, and the journal.


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What You'll Learn


Upon completion of the course, participants will be able to accomplish the following: 

  • Create and Manage Folders
  • Use Rules and Alerts
  • Customize and Set Advanced Outlook Options
  • Work with Outlook Forms


Viewing outline for:

Classroom Live Outline

Explore the Outlook Interface

  • Use and Customize Outlook Today
  • Use the Navigation and Reading Panes
  • Backstage View
  • Ribbon Overview in Different Views
  • Use and Customize the To-Do Bar
  • Use Help
  • Preview and Print Panel

Electronic Mail

  • Set up an Outlook Account
  • Overview of Mail Folders
  • Create, Edit, Delete, Print, Save, and Send Messages
  • Reply, Reply to All, and Forward Messages
  • Add Attachments, Outlook Items, and Hyperlinks
  • Use Attachment Preview
  • Use Themes
  • Use the Drafts Folder
  • Organize and Find Messages
  • Use Groups to Organize Messages
  • Flag Email to Create Tasks
  • Create and Use Colour Categories


  • Create and Edit a Contact
  • Drag and Drop Email to Create a Contact
  • Create and Edit a Contact Group
  • Use Contact Views


  • Use Calendar Views
  • Create and Edit an Appointment
  • Set Appointment Options
  • Create a Recurring Appointment


  • Create and Edit Tasks
  • Set Task Options
  • Use Task Views
  • Work with Tasks in the Calendar View

Notes and Journals

  • Create Notes and Set Note Options
  • Set Journal Options
  • Create and Edit a Journal Entry



Before taking this course, students should be familiar with Windows, and basic MS Office skills.

Who Should Attend


This course is meant for people who need to learn to effectively use Microsoft Outlook 2010.

Follow-On Courses

Training Exclusives

This Office course comes with extended access to the following benefits:

  • Concept Training
  • ClipTraining Video Library
  • Free Refreshers
  • Online Course Content
Learn More >
Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 1 day

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.