Resource Library

End of year IT project spending has a higher chance of failure. Instead, invest your funds in the resources that manage and own the technology—your people. Learn how to choose the best IT training company for you at the last minute..

Managing the change of DataStage components can often become a test of wills. Picture fitting a square peg in a round hole, and you might start to get the idea. The complexity of what is required to promote components from one environment to another during the development, testing, and eventual implementation in the production environments, should be and is often a controlled activity.

Nearly every WebSphere administrator has desired a deeper understanding of how passwords are created, used, stored, and encrypted. Learn about the different types of passwords used inside of the WebSphere Application Server and the recovery plans to help restore your server when passwords go awry.

When a decision matters, there are certain steps you will want to follow. In this white paper, we provide guidelines for approaching decisions. The steps in this white paper are a series of interconnected techniques used in problem analysis and decision making.

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

You have earned a CompTIA certification. The next step is to ensure that your certification remains current and valid. Some certifications are good for life, while others require renewal. Let’s look at what certifications require renewal, the options that you have for maintaining your certifications, and steps to get it done.

This Certification Prep Guide provides an overview of the current CompTIA Cloud+ certification and offers helpful tips that you can use when preparing for your CompTIA Cloud+ certification exam.

This Certification Prep Guide provides an overview of the current AWS Certified Solutions Architect – Associate certification and offers helpful tips that you can use when preparing for your AWS Architect certification exam.

This Certification Prep Guide provides an overview of the current MCSE: Cloud Platform and Infrastructure certification and offers helpful tips that you can use when preparing for your MCSE certification exam.

This Certification Prep Guide provides an overview of the current Google Cloud Platform (GCP) Certified Data Engineer certification and offers helpful tips that you can use when preparing for your GCP certification exam.

This Certification Prep Guide provides an overview of the current Google Certified Professional Cloud Architect certification and offers helpful tips that you can use when preparing for your GCP certification exam.

This Certification Prep Guide provides an overview of the current Project Management Professional (PMP)® certification and offers helpful tips that you can use when preparing for your PMP certification exam.

This guide provides an overview of the Security+ certification, including who the certification is for, how to earn and maintain it, the positive impact that it will have on your career, and options for advancement following your Security+ certification.

Virtualization is a constantly evolving process, with new platforms introducing tools every day that are designed to make the process of moving to the cloud simpler.

Cybersecurity has matured into a complex and diverse set of functions. Each of these functional specializations represent different roles requiring different knowledge, skills, and abilities.

As an IT security leader, you understand the importance of having and following corporate policies to protect and defend your systems and the assets that they retain. You and your security team work diligently to know the latest threats, prepare for possible intrusion, and harden your network.

Those who have never trained in a virtual classroom, or haven’t trained in one for years, may have some pre-conceived notions about online training – many of which are either wrong or out-of-date. To dispel any misconceptions, let’s explore eight common myths of virtual training and the truth behind each.

As it happens, this Silicon Valley effect is now being felt right across Canada. More and more of the “right people” in technology are choosing to make Montreal, Waterloo, Toronto, and Vancouver their places to grow. Let’s look at some of the reasons why.

For a project manager (PM) who has served as a military officer on a battalion or higher staff, the parallels between the military decision-making process (MDMP), the orders production process, and project management doctrine prescribed by the Project Management Institute (PMI) are difficult to ignore. Both the MDMP and the processes outlined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) are iterative in nature, allow for the introduction of changes to the original plan, assign tasks and responsibilities, and involve the concept of managing the scope of the operation or project.

Since Google favors LinkedIn when it comes to search results, keep that in mind if you're networking or job hunting. If a potential employer considers you for a position, don't think they aren't Googling you too.

If your organization has upgraded to Office 2016 or Office 365, you now have access to Excel 2016. Now what? Are there any new features? The answer is yes, especially if you need business intelligence tools and new ways to present your data.

In this series, we are looking at six things that can trip up project managers. We’ve covered the hazards of overcommitting, how to provide feedback, the importance of taking responsibility, staying focused, and what leading from the front can actually look like. Finally, we’ll take a look at handling team input.

Aside from plenty of laughs, the 1993 film “Groundhog Day” actually delivers powerful messages about change, love and the too-often-overlooked importance of being courteous to others. Phil is unable to break the time loop until he totally changes who he is. Unless you’re as selfish and heartless as Phil, you probably don’t require this type of transformation to break the repetition. But everyone could stand to make a few smaller changes to get the most out of life and your profession.

Bad or misinformation is all over the internet. Here are six tips to ensure you’re investing your time in quality and credible resources.

VMware software and products are popular among enterprises. However, they are also highly proprietary. So, unless you have had experience with VMware products, any experience with other software can only serve as a foundation for using vSphere and other software that VMware offers.

A Project Manager Professional (PMP) is an individual who has earned an industry-recognized project manager certification from the Project Management Institute (PMI). 

Behind various Google services lies the powerful Cloud AI, a neural net-based, machine learning technology that Google has perfected for use with services like image search and voice recognition. Here are five ways you could use Cloud AI to improve your business.

Gaining access is the most important phase of an attack in terms of potential damage, although attackers don’t always have to gain access to the system to cause damage. For instance, denial-of-service attacks can either exhaust resources or stop services from running on the target system. 

Salesforce’s third annual developers conference, TrailheaDX 2018, kicked off on March 28 in San Francisco with two days full of keynote addresses, product releases, 150+ technical sessions and fireside chats with Salesforce Chairman and CEO Marc Benioff and co-founder and CTO Parker Harris. And did I mention Stevie Wonder was there, too?

In this hands-on demonstration, you observe the configuration of IMS, Internet, SOS, and Admin DNN objects (Data Networks Name). These DNNs will then be assigned to several slice descriptors, showing how geography enters into slice implementation. You will then watch the slice configured on a working 5G network. View slide deck>>

5G is the next-generation of mobile networks beyond the 4G LTE mobile networks existing today. The vision of 5G is becoming clearer and most experts say 5G will feature network speeds that are blazingly fast at 20 Gbps or higher and have low latency at mere milliseconds. Companies that can convince their staff to embrace what 5G is trying to do, will reap continuous deployment, incrementally adding new capabilities at the pace of a new “G” per year, but without the pain of each giant leap to convert from one G to the next. The entire 5G approach takes advantage of containers, virtualization, SDN and NFV. This webinar will introduce you to 5G features and architecture, and the supporting technologies.   View the 5G Acronym Document

Pursuing at least one Citrix certification has the potential to unlock a host of benefits ranging from above average salaries to greater prestige in the workplace thanks to improved knowledge and capabilities resulting from certifications.

The field of cybersecurity is growing, and it is no wonder. Global Knowledge’s 2020 IT Skills and Salary Report confirms the value of security experts, with those functioning in the Cybersecurity/IT Security field in the U.S. reporting an average annual wage of $153,655. Here’s an exclusive Security+ certification profile.

Organizations’ network systems are becoming increasingly more complex. With the expansion of the cloud, an increase in the number of employees working from home, growth in the number and diversity of devices being used, and new and ongoing security threats, networking professionals need to be both knowledgeable and have well-developed problem-solving skills.

IT is everywhere. The advent of the Internet of Things (IoT), expansion of data capabilities and storage, and broad access to wireless services have pushed IT into virtually every aspect of our lives. From appliances and televisions to tablets and smartphones, people are more connected than ever.

The 2018 Global Knowledge IT Skills and Salary Report has been released and you can download your copy now. We surveyed over 16,000 IT professionals around the world and asked them to provide insights into training, salaries, job satisfaction, certifications and much more. As a result, our annual report is one of the most comprehensive in the industry, while providing the clearest picture of worldwide IT departments.

This webinar provides a step-by-step walkthrough of the Microsoft Dynamics 365 and Power Platform courses and certifications that are currently being offered by Global Knowledge. We’ll talk about the key audiences, required steps, what the learner needs to know and review the entire portfolio. View the slide deck>

This article addresses non-technical skills you need to do to be a success in IT.

The debate on the value of certification is over. Certifications matter—now more than ever.

Here are five data points from the 2020 IT Skills and Salary Report that illustrate important trends in professional development, skills gaps, hiring and top-paying certifications.