Case Studies

Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.

Tech Giant needed to determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.

Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.

Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.

International nonprofit needed an all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. They were shifting several positions to vendor management and product development. Existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.

Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers. Business transformation and sales training.

Experts worked closely with the HR department to design a high impact talent management program that builds individual leadership capacity in alignment with the hospital's long-term vision.

Director of Professional Services, Russ Renfro was sold on our "willingness to work with me and my team, and to customize the training content so that it was Sabre Airline Solutions specific, while still remaining PMI-based. For us, it was really finding a company that would partner with us."

Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover and better morale.

We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.

DND receives foundational ready-to-apply project management knowledge and skills to meet mandated requirements.