Prerequisites
- Intermediate or above Windows and Unix administration skills
- Intermediate or above SNMP query knowledge
- Intermediate or above JavaScript and regular expression scripting skills
- Introductory or above network administration knowledge
- Six (6) months field experience participating in implementing ServiceNow ITOM solutions, specifically Discovery
- Participation in at least two ServiceNow Discovery deployments
- General familiarity with industry terminology, acronyms, and initialisms
Required Exams
Certified Implementation Specialist- Discovery exam.
CIS-Discovery Exam Overview
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site and the ServiceNow developer site. Study materials posted elsewhere online are not official, and as per ServiceNow, should not be used to prepare for the examination.
Exam Registration
Each candidate must register for the exam via the ServiceNow Webassessor website using a voucher obtained by completing the ServiceNow Discovery Fundamentals training prerequisite. Voucher codes are nontransferable and provides the candidate eligibility to sit for the Certified Implementation Specialist – Discovery exam only. During the registration process, each test taker has the option of taking the exam at an Authorized Testing Center or as an online-proctored exam.
Exam Structure
The exam consists of approximately (45) questions. For each question on the examination, there are multiple possible responses. Select the most correct answer to the question. There are multiple choice (single answer) and multiple select (select all that apply) questions.
Exam Results and Retakes
After completing and submitting the exam, a pass or fail result is immediately calculated and displayed to the candidate. More detailed results are not provided to the candidate. If a candidate fails to pass an exam, they may register to take the exam again up to three more times at a cost.
Next Steps
Any of the other 12 Certified Implementation Specialist courses or certifications.
Recommended Courses
Recertification
There are no recertification requirements.