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Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Cente...

The IBM Sterling Store Engagement Practice Environment encourages learners to explore the Store Engagement user interfaces (UI), perform store tasks and configurations pertaining to order fulfillment, inventory management, and customer service, create reference data,...

You learn the architecture of Instana and how the data flows from the sensors and tracers, through the agents, and to the big data backend. You learn essential user interface techniques and how to create application perspectives and to use their dashboards to monitor...

This course teaches students how to transform traditional (monolithic) WebSphere applications to run in a containerized environment–Red Hat OpenShift–by using WebSphere Hybrid Edition. It covers two key reference implementations: Operational Modernization: Repackage...

During this four-day course, you will gain the knowledge, skills, and tools to plan and deploy a VMware vSAN cluster. You will learn about managing and operating vSAN. This course focuses on building the required skills for common Day -2 vSAN administrator tasks such...

This five-day, extended hour course takes you from introductory to advanced VMware vSphere 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a...

This is a five-day course having a combination of hands-on labs and interactive lectures that helps you learn how to import and manage images for VDI and RDSH assignments. You also learn how to configure and use the Horizon® Universal Broker™ function, App Volumes, O...

This 2-day Meraki MV Camera course provides students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki Cameras. Students will also learn how to configure the Meraki Dashboard, trou...

In this two-day course, you explore the new features and enhancements following VMware vCenter Server 8.0 and VMware ESXi 8.0. Real-world use-case scenarios, hands-on lab exercises, and lectures teach you the skills that you need to effectively implement and configur...

Organizations typically store their most critical information — the information used to manage day-to-day operations — within a database. The ability to retrieve and analyze this information is essential to the functioning of the organization. Structured Query Langua...