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This brief explains how to use proven industry and operations (I&O) standard changes as templates for continuous cloud computing deployment and DevOps.

How do you Manage Public Cloud Security? What's a sound approach to minimizing security risk when using public cloud services? Everything you need to know.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Discover the value paradigm shift to investing in people, the benefits associated with developing the right skills, where critical skills are needed and the business drivers behind them. We also provide ideas on how to convert customers into assets through customer education. DOWNLOAD NOW >

This paper proposes a unifying model for project plans that allows projects of all types to be described at a high level, in a common language, regardless of the type of analysis used to develop the plan.

Discover why Amazon Redshift is one of the most talked about and fastest growing services that Amazon Web Services (AWS) has ever released.

Learn the commands, settings and products you need to set up a RADIUS server for authentication, authorization and accounting services.

Learn about the changes to Cisco certifications with respect to voice and video, outlining dates, and deadlines that may affect your certification process.

Explore your options for phone, desktop, and large screen immersive teleconferencing with the specifications and capabilities for Cisco Collaboration products.