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This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

At some point, you’ll find yourself working with “Difficult People.” The effects they can have on an organization vary greatly but usually involve many problems for the team. Learn about some common types of difficult people and how to handle them.

Examine four major trending areas in IT: certifications, salaries, cloud computing and cybersecurity.

Examine three major pain points for IT decision-makers: training, budgets and employee retention.

This white paper explains how Global Knowledge can help your organization build a more engaged, highly skilled workforce through IT training. It presents the findings of recent surveys, completed by more than 3,200 Global Knowledge students that have attended training within the past eight months. Learn the top benefits that organizations receive from training their employees, the expected productivity gain and much more.

As far as modern architectures go, there are few more complicated than an IoT pipeline. You must consider an ingestion layer that may undergo manic load.

Ready to earn your Project Management Professional certification? This Certification Prep Guide provides everything you need to know about the PMP project management certification and offers helpful tips that IT professionals can use when preparing for the PMP exam. Start here!

Unlike other certifications that focus primarily on one technology (i.e. Hadoop, MySQL, etc.), AWS certifications may cover a couple dozen AWS services.