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Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

Learning Hadoop is not a simple task but can be a lot easier if you know the hurdles and pitfalls to watch out for. Join Global Knowledge Instructor Rich Morrow as he shares battle-tested expertise to guide you through learning Hadoop.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support ITIL.

Find out how vSphere 6's latest features can improve your data storage and virtualization capabilities.

Learn the concepts, architecture, terminology, and capabilities of PowerVM.

Learn how a project manager working in a functional or matrix organizational structure can get team members to perform.

Learn why Software-Defined Networking (SDN) and cloud computing are often mentioned together and which approach is best for solving various business challenges.

Gain foundational knowledge about how Docker can help you address common software problems such as quality assurance, deploying complex software systems concurrently and keeping up with maintenance.

Discover how the fundamental elements of a requirement give rise to its intrinsic value. Understanding the very nature of those elements is essential to eliciting, planning, analyzing, communicating, and managing them.

The ability to interpret and understand IP addresses and subnet masks is critical for an IT professional. This skill is the foundation for troubleshooting numerous problems, from the assignment of an IP address to a host to routing problems to access-control list problems. It is also necessary for designing and configuring efficient IP networks.