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David Willson discusses the best practices for reasonable security after learning from notable data breaches from different organizations. Learn more here.

ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.

How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more agile? The answer is to use program management that is designed to be agile.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

At some point, you’ll find yourself working with “Difficult People.” The effects they can have on an organization vary greatly but usually involve many problems for the team. Learn about some common types of difficult people and how to handle them.

Examine four major trending areas in IT: certifications, salaries, cloud computing and cybersecurity.

Discuss the available infrastructure components of Google Cloud Platform and how they provide a powerful and flexible foundation on which to build your applications.

The certification and exam guide discusses the benefits of having a ITIL certification with each level and tips for the ITIL certification exams.

This white paper explains how Global Knowledge can help your organization build a more engaged, highly skilled workforce through IT training. It presents the findings of recent surveys, completed by more than 3,200 Global Knowledge students that have attended training within the past eight months. Learn the top benefits that organizations receive from training their employees, the expected productivity gain and much more.

As far as modern architectures go, there are few more complicated than an IoT pipeline. You must consider an ingestion layer that may undergo manic load.