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In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.

Planning and implementing the virtualization of desktops is a challenge, but the result can be cost savings, greater productivity, and a happier work force that has the flexibility to work when, where, and with what devices they wish to use.

If you stay true to the principles of service orientation and ensure that everyone in your organization understands them, you have a great chance of success with SOA.

Learn why transitioning to IPv6 is critical to your organization's network.

Examine addressing classifications for IPV6 in detail and outline their functions within the context of the protocol.

The move from IPv4 to IPv6 will take a number of years to complete, and network engineering professionals already proficient in the use of IPv6, as well as the available coexistence mechanisms, will undoubtedly stay in high demand throughout this process.

Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

Learning Hadoop is not a simple task but can be a lot easier if you know the hurdles and pitfalls to watch out for. Join Global Knowledge Instructor Rich Morrow as he shares battle-tested expertise to guide you through learning Hadoop.

This white paper compares the implementation of IP Multicast in the Cisco IOS and in the Nexus OS and provides some background on the evolution and challenges of implementing multicast in the IOS is appropriate.

Gain foundational knowledge about how Docker can help you address common software problems such as quality assurance, deploying complex software systems concurrently and keeping up with maintenance.