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Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.

This paper helps you prepare to pass the latest version of the Cisco Certified Network Associate (CCNA) Routing and Switching exam.

Ideal for those involved in the development, administration, and change management of the DataStage environment and programs, this paper provides guidance on simplifying the DataStage change management process and helps you understand what's required to promote DataStage objects from one environment to another, or in the worst case, disaster recovery.

This white paper explains how Global Knowledge can help your organization build a more engaged, highly skilled workforce through IT training. It presents the findings of recent surveys, completed by more than 3,200 Global Knowledge students that have attended training within the past eight months. Learn the top benefits that organizations receive from training their employees, the expected productivity gain and much more.

Global Knowledge helped IT Source establish a vision for learning that met both business and employee needs. We developed a learning strategy, key processes and supporting technology to enable effective, fast and relevant learning.

Discover why Amazon Redshift is one of the most talked about and fastest growing services that Amazon Web Services (AWS) has ever released.

A local area network (LAN) provides a path of communication, originating from the sender to the receiver; Ethernet is the most common LAN used.