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Creativity is the “due diligence” of effective problem analysis. It is through creativity that the best possible solution for a problem is discovered. Without creativity, decisions are often one-dimensional, superficial, and near-sighted.

At some point, you’ll find yourself working with “Difficult People.” The effects they can have on an organization vary greatly but usually involve many problems for the team. Learn about some common types of difficult people and how to handle them.

The 70:20:10 model highlights the need for a blend of experiential, social and formal learning. The model was developed 30 years ago and while it has evolved, it still holds up today.

Samuel Brown, project management instructor and consultant, has taught Global Knowledge courses for more than fifteen years. In this video clip, Samuel discusses Global Knowledge's unique and effective approach to helping students prepare for PMP certification.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

Instructor John Harmon explains subnetting using binary numbers and decimal conversions.