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In this white paper on IT service management, discover the most common barriers you will face when implementing knowledge management and how to overcome them.
ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.
A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.
Global Knowledge Sweden and Addskills Cornerstone Group (ACG) today announced that they have entered into a definitive merger agreement under which two of the leading IT training companies in Sweden will combine to create a leading learning services and professional development solutions organization, which is unparalleled in the Swedish market for educational solutions.
Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.
Global Knowledge, the world's leading learning services & professional development has been honored with Microsoft's 2015 YouthSpark Citizen Partner Award.
Global Knowledge announced it has been named the 2014 Red Hat Premier Training Partner of the Year. Global Knowledge has been a Red Hat training partner for more than 10 years, and has been recognized as Red Hat's Premier Training Partner of the Year in North America for four of the past six years.
Global Knowledge announced two new, exclusive courses about Software-Defined Networking (SDN). Students will discover how dramatic re-architecture of networking and cloud will transform businesses.
Global Knowledge has been included in the 2013 Grant Thornton North Carolina 100® (NC100) list. Released annually, the NC100 spotlights the 100 largest privately held companies in North Carolina, celebrating the essential role they play in the state's economy.
Global Knowledgeannounced that it has been selected by IBM as one of only four IBM Global Training Providers. Following a rigorous selection process, the designation enables Global Knowledge to provide authorized IBM training to professionals worldwide.