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In this white paper on IT service management, discover the most common barriers you will face when implementing knowledge management and how to overcome them.

David Willson discusses the best practices for reasonable security after learning from notable data breaches from different organizations. Learn more here.

ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.

Global Knowledge’s report confirms demand for cybersecurity & cloud computing skills, based on input from 10,000 advanced IT professionals across the globe.

Richard Pryor-Jones, interim global CEO of Global Knowledge Training LLC, announced today the appointment of Lawrence Franco to the position of president, Global Knowledge Canada.

Global Knowledge, the world's leading professional development solutions provider, has received Redmond magazine Reader's Choice Awards in three categories for Microsoft training excellence.

DevelopMentor expands the Global Knowledge application development training portfolio to more than 300 courses and bolsters the company's asynchronous learning delivery capabilities.

Global Knowledge today announced the launch of its ninth annual IT Skills and Salary Survey. The survey addresses issues relevant to IT and business professionals, including salaries for key certifications, emerging trends and factors impacting job satisfaction and compensation.

Global Knowledge was recently named Red Hat's Premier Training Partner of the Year for 2015 for its role as a top provider.

Global Knowledge Canada has been honoured in three of Microsoft's annual award categories for its work in teaching homeless youth valuable computer skills.