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Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk.

Our Federal Voucher Program offers incredible savings and flexibility in managing a federal training budget for team leaders and managers. Learn more today.

Student feedback enables us to refine instructional approaches, improve course design and enhance our learning environment. For most courses, you will receive an email from Global Knowledge one week after class ends with instructions to claim your Global Knowledge-issued certificate of completion.

To ensure that you have the best overall learning experience with Global Knowledge, we partner with hotels close to our training centers to provide you with special rates and support services.

Explore live-streaming virtual courses that cover AWS Certification Exam Prep Courses. Live classroom and Virtual Classrooms available.

Gain foundational Junos skills that lead to multiple Juniper courses and certifications.