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Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

Learn business process analysis, data modeling techniques and use case modeling with business analysis requirements analysis and documentation training.

Adopt best practices and methodologies like ITIL® and DevOps to ensure success within your cloud initiatives. Whether you're a project manager, business analyst or cloud architect who needs to understand the complementary cloud skills, our IT best practices training courses will help you meet business objectives.

Explore live-streaming virtual courses that cover Microsoft for Project Courses. Live classroom and Virtual Classrooms available. Microsoft Certified.

Explore live-streaming virtual courses in Microsoft for Projects Training Courses. Live classroom and Virtual Classrooms available.

Our instructors will expertly convey the skills needed to effectively manage Windows 10 desktops and devices in a corporate environment.

To ensure that you have the best overall learning experience with Global Knowledge, we partner with hotels close to our training centers to provide you with special rates and support services.