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Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

News: Global Knowledge Provides End-to-End Training Solutions to Microsoft Customers with Addition of Dynamics 365 Training. Learn More.

Global Knowledge, the world’s leading tech skills training provider, has partnered with Develop, the new on-demand digital learning platform for business and technology professionals. Develop content is available now through Global Knowledge in North America, and will be available worldwide by the end of 2020.

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Examine some of the major tools listed in the PMBOK® Guide, find out how and where they're used, and see what it will take you, the project manager (PM), to learn how to use the tools.

Learn how Hyper-V Replicas make it possible to copy Hyper-V virtual machines across a LAN or WAN even if you don't have a failover cluster or shared storage between the virtual machines.

Discover how the Red Hat Certified Architect program provides a credential that represents skills and knowledge needed for a world in which IT architecture is undergoing a period of rapid change and evolution.

When it comes to cyber security, we have a lot to look out for, take precautions against and be paranoid about. Learn more about these cybersecurity risks here.

Sphere 5.5 is now available with myriad small improvements such as a faster Web Client, LACP, Autoscale, and higher configuration maximums, and my goal is to point out the few changes that might apply in your company or organization.

Examine four major trending areas in IT: certifications, salaries, cloud computing and cybersecurity.