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Download the free 2020 IT Skills and Salary Report. The comprehensive guide to IT salaries, in-demand certifications, skills gaps, professional development and more.

Doreen Marchetti, Global Knowledge’s vice president of channel sales earned a spot in CRN's 2021 “Women of the Channel” list. This annual list recognizes the unique strengths, vision and achievements of female leaders from all over the IT channel, including vendors, distributors and solution providers.

CIO Dive interviewed Zane Schweer, Global Knowledge's IT Skills and Salary Report lead, along with others about the state of hiring in IT. Schweer highlights how IT professionals want to see a future in their jobs and will search for new opportunities if their current employer doesn't invest in them.

Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.

Managing and planning mandated certifications training. Global Knowledge helped Increase U.S. Air Force Compliancy Worldwide

The training solution's main goal was to maximize the experience of each attendee regardless of their pre-requisite knowledge. Training needed to be delivered on three continents

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover, and better morale.

The 70:20:10 model highlights the need for a blend of experiential, social and formal learning. The model was developed 30 years ago and while it has evolved, it still holds up today.