Course Code: 821271
Event Management starts with an event generated from a monitoring solution and ends with automated remediation of an infrastructure issue.
Course Code: 821286
ServiceNow Service Mapping Fundamentals course will help students to learn how to discover and model business services to manage service health.
Course Code: 821287
The ServiceNow Service Mapping Implementation training offers implementation practices including gaining additional hands-on technical implementation skills.
Course Code: 821553
This three-hour free event is designed to teach business leaders and IT technical professionals the benefits of computing in the AWS Cloud. We’ll cover AWS services for computing, storage, database management, networking, and content. You will learn how to use AWS se...
Course Code: 835001
This course provides you with the knowledge required to develop and employ your skills as a ServiceNow System Administrator within a domain-separated instance. Upon successful completion of this training course, you will have the opportunity to receive a voucher code...
Course Code: 835002
GRC is a company's strategy for managing corporate compliance and enterprise risk. ServiceNow GRC is a suite of applications within the ServiceNow platform that provides timely, comprehensive, and continuous information for auditing, reporting, and risk and complianc...
Course Code: 835003
Account Lifecycle Events is a process automation system that aims to streamline the onboarding process for customer accounts. It provides a set of tools and resources, including a Process Automation Designer playbook, an Account Lifecycle Events case type, and define...
Course Code: 835004
The Knowledge Management Implementation on-demand series provide system and knowledge administrators key steps on setting up and configuring the Knowledge Management application and the components within it. This course leverages the Knowledge Management Guided Setup...
Course Code: 835006
The Order Management Fundamentals course introduces Order Management (OM) terminology and configuration activities associated with both service provider and enterprise customer setup. You will also learn about product catalog management, order capture, order priority...
Course Code: 835008
Use Virtual Agent to design communications that help your users quickly obtain information, make decisions, and perform everyday work tasks like HR requests, or customer service questions.