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This is a 5-day WebEx Conferencing (Meeting/Calling/Messaging) instructor-led course where students will learn how to Provision, Manage, Monitor, and Troubleshoot Cisco WebEx Meetings, Calling, and Messaging. Students will learn to integrate Office 365, Edge Audio, D...

Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Cente...

The IBM Sterling Store Engagement Practice Environment encourages learners to explore the Store Engagement user interfaces (UI), perform store tasks and configurations pertaining to order fulfillment, inventory management, and customer service, create reference data,...

Getting work done through others is a special challenge, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major functions: planning, organizing, motivating, and controlling. Delegation Skills for Leaders dis...

This includes managing devices, LVM, file systems, and user accounts. This course is the first of a sequence of two courses covering basic AIX management tasks.

Students perform AIX management tasks like scheduling jobs, system backups, starting up and shutting down the system, installing AIX, software maintenance tasks, and TCP/IP configuration. This course is the second of a sequence of two courses covering basic AIX manag...

During this four-day course, you will gain the knowledge, skills, and tools to plan and deploy a VMware vSAN cluster. You will learn about managing and operating vSAN. This course focuses on building the required skills for common Day -2 vSAN administrator tasks such...

The course covers how to install Tanzu Kubernetes Grid packages to provide services such as image registry, authentication, logging, ingress, multipod network interfaces, service discovery, image registry, and monitoring, in addition to day 2 operations such as backu...

This five-day, extended hour course takes you from introductory to advanced VMware vSphere 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a...

In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment.