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SIP Trunk Operations (DTSIP) is a 5-day instructor-led course that is intended for Cisco collaboration administrators who need to understand the features and functionality of the SIP protocol, as implemented in Cisco’s Collaboration deployments. The course begins wit...

Make the right hiring decisions with confidence using the latest techniques in competency-based behavioral interviewing. Virtual Classroom Live

In this course you will explore how to deal with negative attitudes in the workplace and create a more positive working environment. Virtual Classroom Live

Improve your skills to write effective sentences by identifying sentence elements. Correctly use phrases and clauses & understanding sentence classifications.

Learn effective methods of communication, problem solving, delegation and motivation, to prepare yourself to be an effective manager. Virtual Classroom Live

Learn good financial judgment in order to be grounded in the tools of finance and deepen your financial decision-making skills. Live virtual class.

Advanced Contact Center Express Scripting Labs (ACCXSL) is a 5-day instructor-led, lab-intensive course intended for experienced Unified Contact Center Express (CCX) administrators who need in-depth knowledge advanced scripting techniques using complex script steps t...

Cisco Prime Cable Provisioning provides a single platform for simplified management of cable subscriber devices and automated service provisioning.

The Cisco Prime® Network Registrar (PNR) Version 8.x/9.x instructor-led course provides you with the advanced knowledge and skill sets required to successfully deploy, maintain, and troubleshoot Cisco Prime Network Registrar in a typical network environment. You will...

ServiceNow Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT) throughout the world.