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This module equips candidates with guidance to transform the way organizations work by balancing governance, execution, and continual learning. Aligned with ITIL® guidance, it provides practical direction to help align people, processes, and technology, ensuring tran...

The top three reasons for moving to the cloud are efficiency, agility and innovation. Resource pooling makes cloud computing both appealing and dangerous. Managing cloud’s built-in risks can help you achieve its benefits.

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Get hands-on practice modeling requirements through entity relationship diagrams, supertypes and subtypes, and attributive and associative entities. Learn to use logical data modeling to work directly with business users to accurately define requirements.

Join over 9,000 global knowledge trained individuals in the most effective online project management courses. Build successful projects and give amazing presentations.

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on...

Understand the role of internal or external consulting, key consulting processes and the Consulting Life Cycle.

This voucher enables you to take any technical exam valued at $165. Purchase a voucher to take a Microsoft certification exam. On-Demand Online.

Learn how to move your team to higher performance.

Learn the fundamental techniques and approaches to software testing and better understand what to test, how to test it, and in what contexts certain practices make sense.