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This is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality. This course is eligible for 30 Continuing Education Credits (ILT Modality).

Global Knowledge, the worldwide leader in IT training and learning services, announced a partnership today with enterprise cloud computing leader Nutanix. As a Nutanix Authorized Training Partner, Global Knowledge will support Nutanix product and certification training throughout North America, Europe, the Middle East and Africa.

IT Professionalism Europe (ITPE) and Global Knowledge are jointly hosting an online public “Tech Talk” on Ethics and Artificial Intelligence on April 21, 2020.

Earning Wireshark Certification validates your ability to use Wireshark to perform network communications troubleshooting and forensics.

Learn how to prepare and earn the ServiceNow Certified Implementation Specialist – Customer Service Management Certification.

Learn how to prepare for and earn the ServiceNow Certified Implementation Specialist - IT Service Management Certification.

Healthcare IT training, healthcare IT certification prep and learning services for hospital, pharmaceutical, insurance and medical equipment professionals.

Manage your talent to stay competitive. Global Knowledge consultants give human resources departments and managers the necessary tools to adapt and stay ahead of industry innovations, including big data analysis and cloud computing.