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This four-day, instructor-led course focuses on deploying Meraki Wireless networks, emphasizing hands-on experience with the Meraki Dashboard configured. The training is designed to impart in-depth knowledge and practical skills necessary for configuring, deploying,...

Administering Webex Contact Center (AWXCC) is a 4-day, hands-on, instructor-led training course intended for anyone requiring Day 2 support knowledge of the Webex Contact Center environment. This lab-intensive course enables learners to administer Webex Contact Cente...

Empathy is the ability to recognize, understand, and share the thoughts, feelings, and challenges of another person, animal, or fictional character. Practicing empathy profoundly influences the thinking and leadership styles. It creates an environment of trust and mo...

This five-day, extended hour course takes you from introductory to advanced VMware vSphere 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a...

This course teaches you the skills that are needed to administer IBM WebSphere Application Server V9 in a federated environment. This release of IBM WebSphere Application Server provides enhanced support for standards (notably Java 7 EE), emerging technology, and a c...

Today’s organizations deal with a higher volume of change in a more complex tech environment leading to a higher risk of outages and incidents. IT teams must improve service reliability and system resiliency. With automation and observability becoming key factors for...

The course introduces essential elements of modern management and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technolo...

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...

Generative AI is an exciting frontier in artificial intelligence, enabling the creation of new data, automated content, and enhanced user experiences across industries. Its capabilities drive efficiency and innovation, allowing developers to produce dynamic content,...

You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of...