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Course Code: 834118
In this course, learners will explore how to lead AI transformation across their organization. They’ll learn practical strategies to identify high-impact AI opportunities, align investments with business goals, and champion responsible AI practices. The course emphas...
Course Code: 834119
Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial reporting, budgeting, AP/AR, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electr...
Course Code: 834120
This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365...
Course Code: 910037
You will examine the skills needed to move beyond proof-of-concept to scalable, secure, and observable agentic AI implementations. The course prepares you to design and deploy advanced agentic systems ready for real-world production environment.
Course Code: 831019
This course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, assuming you have experience/certification in the previous ITIL® 4. This is also a chance to upgrade your current certification to the new Version 5 in onl...
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